Olivier LACOUA

Contracted to support the opening of a new luxury aged-care operated to 5-star hotel standards. Key responsibilities included developing and supporting a high-performing team, ensuring exceptional resident care, and maintaining a high-quality, welcoming environment in line with Oceania's service standards.

Fixed term employment role to assist with the sale of three Sofitel hotels located in Tahiti & Bora Bora islands. Managing the on-going relationship with the current & future owners, teams, unions, suppliers and the Accor management team based in New Zealand/Australia. Planning for the Sofitel hotels re-opening. Acting as the Accor contact to assist with future development of hotel projects in French Polynesia (i.e. Fairmont Bora Bora & Pullman Tahiti Resort)

Responsible for the pre-opening of the new purpose built airport hotel franchised Novotel. Developed resources for operational guidelines and standards, effective marketing strategies, distribution, yield revenue management, loyalty program, recruitment, training and leadership in preparation for the hotel opening. The hotel successfully opened in 2019 and was contracted as a Managed Isolation & Quarantine Facility in early 2020.

Overall responsibility for managing revenue, marketing, sales, cost elements of the company's income statement as well as the day-to-day operation and leadership of the business. Reporting to the board of directors.