Oliver Findlay

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Training new trainees with understanding how the store works, while being a key holder, to close and open the store on my own.

• Got chosen to help with Love Tennis event, which is hosted by tennis clubs across New Zealand, to get people involved in tennis from all ages.
• I was in charge of the children coaching and fun games to get them excited with playing tennis, from first time playing all the way to children playing three times a week

• Managed front desk operations, including check-ins,

membership queries, and guest satisfaction.

• Provided exceptional customer service, resolving issues quickly

and efficiently to ensure a positive experience for all visitors.

• Organized schedules for classes and personal trainers, maintaining accurate records and bookings.
• Processed payments and membership renewals, ensuring accurate and timely transactions.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported schools with education help and beaches clean to support the environment around local beaches, keeping them clean for locals.
• Used strong interpersonal communication skills to convey information to others.