OLUWATOMIWA SOL A R I N
OGUN STATE
Summary
Versatile Client Relations Manager experienced in customer relationship management, digital communication, and social media management. Enhanced client satisfaction through tailored service strategies and proactive communication, fostering long-term relationships and driving business growth. Demonstrated strong analytical abilities and creative skills while supporting organisational goals and delivering impactful engagement strategies.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work history
Client Relation Manager
EFFIK SECURITY COMPANY
2023.01 - 2024.01
- Developed and nurtured strong client relationships by providing regular updates, coordinating service delivery, and gathering feedback to enhance operations and align with client expectations.
- Acted as primary point of contact for clients, addressing inquiries and resolving issues to ensure satisfaction with company’s security services.
- Facilitated negotiations for agreements that supported client business growth.
- Managed client and department interactions to ensure clear and effective communication.
- Collaborated effectively with team members to achieve desired goals.
Corporate Communications Officer
IKENNE LOCAL GOV. SECTARIAT
2019.01 - 2020.01
- Develop, implement, and manage internal and external communication strategies, including press releases, newsletters, speeches, and corporate announcements to maintain a positive public image and ensure clear, consistent messaging across all channels.
- Produced high-quality press releases, gaining significant positive media coverage.
- Built and sustained relationships with media outlets, stakeholders, and the public through organising press briefings, managing crisis communication, overseeing brand representation, and coordinating corporate events and campaigns that supported organisational goals.
- Coordinated with marketing team for successful product launches.
- Monitored industry news and trends to keep team informed of relevant developments.
Education
BSc - Mass Communication
AJAYI CROWTHER UNIVERSITY
NIGERIA 2017.09 - 2021.06
Skills
- Customer relationship management
- Digital Communication
- Social Media Management
- Content Creation
- Online Research and Analysis
- Virtual Collaboration
- Time Management
- Writing and Editing
- Account management
- Staff training
- Cash handling
LANGUAGES
English: Fluent
Yoruba: Advanced
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Client Relation Manager
EFFIK SECURITY COMPANY
2023.01 - 2024.01
Corporate Communications Officer
IKENNE LOCAL GOV. SECTARIAT
2019.01 - 2020.01
BSc - Mass Communication
AJAYI CROWTHER UNIVERSITY
2017.09 - 2021.06