Omar Mahmoud
Auckland,AUK
Summary
I am a dedicated individual with a proven track record of hard work and commitment. Known for consistently exceeding expectations and delivering results in fast-paced environments. Demonstrated ability to prioritize tasks effectively and adapt to changing circumstances to meet deadlines. Strong work ethic combined with a proactive attitude towards problem-solving. Eager to leverage expertise in different environments to contribute positively to a dynamic team and drive organizational success.
Overview
4
4
years of professional experience
Work History
Clean Corp
Clean Corp
02.2020 - 04.2021
- Cleaning Techniques: Proficient in a variety of cleaning methods, including dusting, vacuuming, mopping, and sanitizing, to ensure high standards of cleanliness.
- Attention to Detail: Meticulous in inspecting and addressing every area for cleaning, leaving no spot overlooked and maintaining a polished environment.
- Time Management: Efficiently plan and execute cleaning tasks within designated time frames, maximizing productivity while adhering to schedules.
- Use of Cleaning Equipment: Skilled in operating various cleaning equipment and tools such as vacuum cleaners, floor scrubbers, and steam cleaners for optimal results.
- Safety Procedures: Knowledgeable about safety protocols and guidelines related to handling cleaning chemicals and equipment to prevent accidents and ensure a safe work environment.
- Self-motivated, with a strong sense of personal responsibility.
Kfc
Restaurant Brands NZ
02.2021 - 01.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Carls Jr
Cook
06.2022 - 07.2023
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Animates
Animates Albany
09.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Longbay College
09.2022
Skills
- Data Entry
- Active Listening
- Decision-Making
- Time Management
- Customer Service
- Flexible and Adaptable
- Multitasking
- Calm Under Pressure
- Problem Resolution
- Verbal Communication
- Dependable and Responsible
- Multitasking Abilities
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Hobbies
I have always been a huge fan of football and i grew up with this sport. I have played for East Cost Bays first team for just under 2 years before ive decided to quit the sport and move on to gyming and boxing. I currently gym at snap fitness . Gyming has had a huge impact on my life and my overall physique and has helped me stay fit. I use boxing as a way to do my cardio after my workouts to help burn that little bit of extra fat whilst gaining muscle. Going to the gym has also made me interested in taking care of my nutrition so i can stay healthy and in shape.
Timeline
Animates
Animates Albany
09.2023 - Current
Carls Jr
Cook
06.2022 - 07.2023
Kfc
Restaurant Brands NZ
02.2021 - 01.2022
Clean Corp
Clean Corp
02.2020 - 04.2021
High School Diploma -
Longbay College
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