Omer Cheng
Massey,Auckland
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
6
6
years of professional experience
Work History
Sales Manager
Grand Investment Group
Auckland, Auckland
02.2022 - 11.2024
- Implemented process changes to streamline sales department workflow.
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Carpenter
ACG construction group
, Auckland
03.2019 - 02.2021
- Assembled furniture using glue, dowels, screws and nails.
- Laid out flooring patterns according to design templates or customer specifications.
- Installed cabinets, fixtures and trim according to plans and blueprints.
- Calculated material costs for projects based on labor estimates provided by clients.
- Inspected completed projects for quality assurance purposes before delivering them to customers.
- Prepared surfaces by sanding or scraping off old finishes prior to refinishing them.
Education
High School Diploma -
Rangitoto Collage
Auckland, NZ01-2017
Skills
- Sales forecasting
- Customer relationship management
- Team leadership
- Conflict resolution
Languages
Chinese (Mandarin)
Professional
English
Professional
Timeline
Sales Manager
Grand Investment Group
02.2022 - 11.2024
Carpenter
ACG construction group
03.2019 - 02.2021
High School Diploma -
Rangitoto Collage
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