OMKUMAR PATEL
Summary
Dynamic Retail Supervisor at OZONE HOLDINGS LIMITED with expertise in inventory control and customer service management. Successfully enhanced customer satisfaction through exceptional service and staff training. Proven ability to manage stock levels effectively, aligning with seasonal demand to optimize sales and minimize excess inventory. Strong task delegation and store organization skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Supervisor
OZONE HOLDINGS LIMITED
09.2023 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- Managed inventory levels to align with seasonal demand, avoiding stockouts or excessive overstock situations.
Education
Bachelor of Commerce -
VEER NARMAD SOUTH GUJRAT
07-2020
Skills
- Task delegation
- Inventory control
- Store organization
- Staff training and development
- Customer service management
- Store maintenance
- Computer proficiency
Certification
- MANAGER CERTIFICATE
(PURSUANT to the sale and supply of alcohol act 2012)
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Retail Supervisor
OZONE HOLDINGS LIMITED
09.2023 - Current
Bachelor of Commerce -
VEER NARMAD SOUTH GUJRAT
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