ORNELLA IVANA COSTA

• This project remediates to an agreed national baseline/framework all current and former employees at Te Toka Tumai, Waitemata District, Counties Manukau District and 4 smaller entities back to 1st of May 2010. Remediation will calculate corrected pays totaling approximately 1 billion dollars for the approximately 130,000 employees. Our Vendor (EY) creates the remediation and quality controls models based on data provided by the project team from baseline/framework and remediation team analyses.
• Key Highlights:

· Payroll Expertise: Delivering specialized payroll insights to guide the project and ensure adherence to the Holidays Act.

· Data Analysis: Conducting thorough analysis of payroll data to identify anomalies and areas requiring correction.

· Information Management: Accessing and reviewing payroll and personnel information to address data-related inquiries accurately.

· Validation and Testing: Validating outputs and tested compliant pay models developed by the remediation provider to ensure accuracy.

· System Compliance Testing: Performing rigorous testing of payroll systems to confirm compliance with the updated legal requirements.

· Working with Vendor (EY) to establish remediation models for all entities – currently waiting for version 3

· Working with National Payroll group for outcomes within models and system

· Completing Financial liability estimate – audited by Audit NZ

· Developing a National portal for all former employees

· Collaborating on the development of the change and communication plan for employees and stakeholders including union partners

· Completing remediation payments to all current employees and now working on former employees

• Processing timesheets for the different units of the call center staff
• Checking and processing planned and unplanned leave requests
• Creating new contracts for changes in the conditions of staff ensuring they are signed in a timely manner for payroll processing
• Managing and updating changes related with collective agreements and Union memberships
• Answering queries from employees and managers related to pay and administration of personnel in the Call Centres
• Supporting digital transformation projects
• Managed office operations, including procurement and inventory management of stationery and supplies.

• Registering and administration of timesheets, claims and queries from the staff of CDHB
• Processing and checking exceptions sheets claims sent from employees to correct payments accordingly with their MECA agreements
• Processing and sending to the payroll officers rate changes, meal allowances and other information to be paid
• Doing export checks reports and amending information on the system to be adequately paid
• Checking rule breaks on the system and liaising with managers to amend leave incorrectly rostered leave balances
• Setting up new starts on the systems with their working roster patterns
• Providing advice to roster owners and transactors.

• Providing administrative support to the warehouse supervisor in Ad hoc general duties
• Keying data accurately with thin time-specific deadlines into Oracle system
• Supporting Filing and scanning
• Answering general queries.

• Interacting with potential candidates on social media and professional networks (e.g
• LinkedIn)
• Making telephone screening and coordination of interviews
• Coordinating with hiring managers to determine position requirements
• Identifying qualified candidate profiles using various sourcing techniques (e.g
• Boolean search)
• Developing talent pipelines for future hiring needs
• Asking for referrals from current employees and external networks
• Maintaining candidate databases
• Communicating with past applicants regarding new job opportunities.

• Answering employees queries about HR-related issues (timesheets, payslips and other payroll matters)
• Preparing and processing personnel and payroll records including personnel actions, new hires, salary changes, unemployment claims, benefit related transactions, timesheets and payroll checking
• Optimizing and implementing new data processes and systems (e.g
• Digital payslips)
• Assisting in various HR projects and continuous improvement initiatives
• Updating internal databases and Developing standard and ad hoc reports, templates, dashboards and metrics (e.g
• Record sick or maternity leave)
• Scheduling and conducting orientations for new hires including preparing and processing forms
• Liaising with the medical insurance provider to register new staff, leavers, claims and cancellation of policies
• Maintaining employee records and paperwork, including up-to-date records of all medical insurance and legal claims
• Processing and coordinating approval from HRSS General Manager for all payments: Insurance, health coverage, labour union, etc
• As required
• Ensure compliance with Data Privacy and Protection Guidelines.

• Running reports about payroll and budget to the finance department
• Opening and managing bank accounts of employees and making payments
• Preparing payroll and company budget reports to the finance department
• Conducting employee onboarding and helping organize training and development initiatives
• Providing support to employees in various HR-related topics such as leaves and compensation and resolving any legal issues that may arise in conjunction with the lawyers of the company
• Assisting in the development and implementation of human resource policies
• Communicating with insurance and health providers to resolve issues
• Processing benefits withholding, payroll deductions, garnishments and levies
• Sourcing and attracting candidates by using databases, social media etc
• Conducting interviews and filtering candidates for open positions.

• Running end to end monthly and fortnightly payroll process for 3 companies at the same time, Including METLIFE with about 500 employees in Argentina
• Calculating bonuses and allowances
• Scheduling bank payments to employees and updating bank records when necessary to process payments accurately
• Distributing payment statements and payslips (digital and paper)
• Ensuring wages and tax withholdings comply with regulations
• Entering new employees' data into internal databases and software systems and verifying all amounts before cutting checks
• Answering queries about compensation, benefits, taxes and insurance deductions
• Maintaining cordial and frequent direct contact with the HR manager of the companies in charge
• Running different specific reports required by the companies as needed.