Oscar Zhou
Auckland,AUK
Summary
Banking Consultant with ANZ, adept at delivering exceptional customer service and financial solutions. Proven expertise in financial analysis and relationship management, fostering strong partnerships to enhance client satisfaction. Recognized for resolving complex issues swiftly, ensuring compliance and promoting a seamless banking experience. Committed to driving results through effective team collaboration.
Overview
2
2
years of professional experience
Work History
Banking Consultant
ANZ
St Lukes, Auckland
10.2023 - Current
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
- Cultivated relationships with partners to fulfill or provide appropriate referrals for clients.
Service Consultant
ANZ
St Lukes, Auckland
12.2022 - 10.2023
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Education
Bachelor of Commerce - Finance And Economics
University of Auckland
Auckland, NZ10-2022
Skills
- Financial analysis
- Regulatory compliance
- Customer service
- Loan processing
- Data analysis
- Relationship management
- Problem solving
- Team collaboration
- Time management
- Risk assessment
- Problem-solving
Timeline
Banking Consultant
ANZ
10.2023 - Current
Service Consultant
ANZ
12.2022 - 10.2023
Bachelor of Commerce - Finance And Economics
University of Auckland
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