Oshay Kerekere

• Communicated with parents regarding child's behavior, daily activities, and concerns.
• Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
• Taught children educational games to reinforce learning of alphabets and numbers.
• Prepared and served nutritious and healthy meals and snacks.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.
• Developed age-appropriate activities and crafts to engage children.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Worked with children to develop good cognitive, physical and language skills.
• Provided emotional support and guidance to children during difficult times.
• Introduced children to educational games and activities to boost learning.
• Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
• Maintained effective schedule balance between rest periods, active play, and instruction.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Utilized positive reinforcement techniques to encourage good behavior.
• Encouraged children to develop healthy social and emotional skills.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Assisted in potty training and other daily hygiene activities to support child development.
• Liaised with parents and guardians to discuss child progress.
• Monitored children's activities to verify safety and wellbeing.
• Read stories, sang songs and facilitated creative play.
• Implemented daily routines and activities to stimulate and engage children.
• Dispensed snacks and meals to children in accordance with nutritional guidelines.
• Encouraged children's emotional and social development.
• Provided support and guidance to children in conflict resolution.
• Responded to inquiries from parents and guardians.
• Instructed children in crafts and other activities to promote gross and fine motor skills.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Prepared group activities to enhance socialization, communication and problem-solving skills for children.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.
• Assisted in potty training and toilet hygiene.
• Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.

• Collaborated with various team members to meet guests' requests.
• Established and maintained relationships with key customers to promote satisfaction and loyalty.
• Developed and executed strategies to improve operational efficiency.
• Stayed up-to-date with industry regulations and standards to offer compliant hospitality services.
• Trained new staff members in customer service techniques and hotel operations.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Implemented marketing and promotional initiatives to increase occupancy.
• Introduced customers to resort amenities with pleasant and helpful demeanor.
• Prepared reports on guest satisfaction levels and other metrics.
• Monitored staff performance and provided feedback and guidance.
• Kept accounts in balance and ran daily reports to verify totals.

Daily duties, Cooking, cleaning, cashier, phone line, customer service,

• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Handled mail and packages with care to prevent damage during delivery.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.