Otama Roberts
Christchurch,CAN
Summary
Dedicated BSc Geography and Environmental Science student at the University of Canterbury with a diverse background in retail, hospitality, and labor sectors. Self-motivated with exceptional communication, teamwork, and interpersonal skills. Proven ability to work effectively with a broad range of individuals, fostered through extensive experience in customer service roles and active participation in team sports.
Overview
7
7
years of professional experience
Work History
Teacher's Assistant
University of Canterbury
Ilam, Christchurch
07.2024 - Current
- Chosen by senior lectures to tutor ENVR210 Practical Environmental Science and Resource Management.
- Attended weekly tutorials where communicated effectively with students and answered questions about course content and assignments.
- Attended field trips at different sites across Canterbury and aided students with fieldwork.
- Attended weekly meetings with lectures to plan tutorials and familiarised myself with content in my own time.
Retail Assistant
Amazon Surf NZ
Ilam, Christchurch
04.2022 - Current
- Monitored sales floor traffic and assisted customers with their inquiries.
- Answered phones promptly and directed calls appropriately.
- Operated cash registers efficiently during peak hours of business.
- Handled customer inquiries, complaints, and returns efficiently.
- Utilized upselling techniques to increase customer satisfaction and revenue.
Bartender
Manaia Cafe & Bar
Tairua, Waikato
12.2022 - 01.2023
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
Beekeeper
Haywards Honey Limited
Tairua, Waikato
01.2022 - 02.2022
- Transported beehives between apiaries safely while ensuring minimal stress on bees.
- Wore clean, protective suit, gloves and veil to avoid stings while maintaining favorable conditions for bees.
- Managed apiary sites by mowing grass, removing weeds, and controlling pests.
Waiter
Old Mill Cafe
Tairua, Waikato
07.2017 - 02.2020
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Calculated charges and collected payments from customers.
- Operated the cash registered which included taking orders, creating tabs and making transactions.
Laborer
Various Casual jobs
Tairua, Waikato
- I have extensive experience in various tasks, including building, landscaping, and scaffolding, acquired through multiple casual jobs.
- Worked with team members to ensure efficient workflow throughout the day.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Assembled scaffolding around construction sites for use by laborers during high-rise building projects.
Education
Bachelor of Science - Environmental Science And Geography
University of Canterbury / 2022 To Current
Christchurch, NZHamilton Boys' High School / 2020 To 2021
Hamilton, NZWhangamata Area School / 2017 To 2020
Whangamata, NZSkills
- Strong communication and interpersonal skills developed during my time in retail and hospitality roles interacting with customers and staff
- Reliable and responsible demonstrated by my mentoring and tutoring roles where I took responsibility for assessing and providing for the needs of my mentees and students
- Negotiation and conflict resolution developed while dealing with difficult customers during my time in hospitality
- Developed teamwork and collaboration skills through playing rugby, where effective communication and collaboration are required to achieve a common goal
Affiliations
- Rugby (achievements: Thames Valley age grade representative, Thames Valley under 16's forward of the year 2019, Selection to Chiefs under 17's training group, Christchurch Football Club forward of the year 2022, Christchurch Football Club Māori player of the year 2021).
- Guitar (Have played for over seven years, during this time I have completed group and solo performances at NCEA level 1, 2 and 3 standard).
- Weightlifting and exercise.
- Surfing.
Timeline
Teacher's Assistant
University of Canterbury
07.2024 - Current
Bartender
Manaia Cafe & Bar
12.2022 - 01.2023
Retail Assistant
Amazon Surf NZ
04.2022 - Current
Beekeeper
Haywards Honey Limited
01.2022 - 02.2022
Waiter
Old Mill Cafe
07.2017 - 02.2020
Laborer
Various Casual jobs
Bachelor of Science - Environmental Science And Geography
University of Canterbury / 2022 To Current
Hamilton Boys' High School / 2020 To 2021
Whangamata Area School / 2017 To 2020
Similar Profiles
SNEHA SUNILSNEHA SUNIL
Virtual Internship Consultant at University of CanterburyVirtual Internship Consultant at University of Canterbury
Fiona ClarkFiona Clark
Field Education Co-ordinator/Lecturer at University of CanterburyField Education Co-ordinator/Lecturer at University of Canterbury
Jyotsna GargJyotsna Garg
Online Statistics Courses Facilitator at University of CanterburyOnline Statistics Courses Facilitator at University of Canterbury