Otufangavalu Poteki
4/17 Lambie Drive, Papatoetoe,Auckland
Summary
Proven Custody Officer with a track record of enhancing inmate safety and security at Team 3 District Custody. Skilled in employing restraint techniques and verbal communication to de-escalate conflicts effectively. Demonstrated ability to improve compliance with legal standards and foster teamwork, ensuring a 30% reduction in detainee incidents. Expert in crisis management and emergency response, committed to maintaining high safety protocols.
Overview
1
1
year of professional experience
Work History
Custody Officer
Team 3 District Custody
02.2024 - Current
- Supervise, monitor and process the detainees while in custody.
- Ensuring that the detainees rights and needs are met, providing them food, water medical care, legal advice and access to communication.
- Searching detainees, conducting risk assessments and health checks.
- Explaining detention reasons and procedures, managing custody records, logs and evidence.
Nonsworn Jailers
Custody Team 1
11.2023 - 02.2024
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Authorised Officer
Escorts and Jailers Section 1
06.2023 - 11.2023
- Respond to concerns about a person's substance addication and to give advice to a person.
- Escort detainees to and from cells, court rooms and lawyer.
- Points of conduct between mental health services and community.
Education
Graduate Certificate - Authorised Officer
Royal New Zealand Police College
Wellington, NZ02.2023
Graduate Certificate - English Literature
Rutherford College
Te Atatu, NZ04.2022
Graduate Certificate - Career Preparation Police
MSL Training
Manukau, NZ02.2022
Skills
- Restraint Techniques
- Verbal Communication
- De-Escalations
- Legal Compliance
- Physical restraint
- Inmate rights knowledge
- Surveillance
- Key Control
- Problem-Solving
- Teamwork and Collaboration
Sports, Church and Family quality
Love to play all sports and watch them. Attend church as much as I can and spending quality time with my family. Enjoying family gatherings and events and putting god first in everything I do.
Languages
Tonga
Native or Bilingual
English
Full Professional
Timeline
Custody Officer
Team 3 District Custody
02.2024 - Current
Nonsworn Jailers
Custody Team 1
11.2023 - 02.2024
Authorised Officer
Escorts and Jailers Section 1
06.2023 - 11.2023
Graduate Certificate - Authorised Officer
Royal New Zealand Police College
Graduate Certificate - English Literature
Rutherford College
Graduate Certificate - Career Preparation Police
MSL Training
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