PACIFICO GUTIERREZ
Rolleston,CAN
Summary
Compassionate professional with over 15 years of experience in caregiving and community support roles. Skilled in crisis intervention, individualized care planning, and fostering client independence. Committed to enhancing quality of life through effective advocacy and collaboration with multidisciplinary teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Support Worker
Brackenridge Serves Ltd.
03.2017 - 01.2026
- Developed and implemented engaging activities promoting social skills and independence among clients.
- Provided crisis intervention and conflict resolution, ensuring safety and well-being of clients.
- Maintained accurate documentation of client progress and service delivery in compliance with regulations.
- Advocated for client needs, connecting them with essential resources and services within the community.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
Senior Caregiver
Golden Healthcare Group
09.2016 - 03.2017
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained accurate documentation of patient care activities for regulatory compliance purposes.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
- Enhanced patient comfort by providing compassionate and attentive care.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Supported daily hygiene needs of patients by assisting with bathing, dental care and personal grooming.
Senior Caregiver
Bupa Care Services NZ
10.2012 - 08.2016
- Developed individualized care plans in collaboration with healthcare professionals to enhance patient well-being.
- Trained and mentored junior caregivers, promoting best practices in patient care and safety protocols.
- Monitored patient conditions, documenting changes to inform medical staff of necessary interventions.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Provided compassionate and patient-focused care to cultivate well-being.
Health Care Assistant
Geneva Health International Ltd.
07.2011 - 08.2012
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Collaborated with healthcare teams to develop personalized care strategies.
- Implemented process improvements that enhanced patient service delivery efficiency.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
Education
Diploma - Health Management
Edenz College
Queen Street, Auckland NZ04-2012
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Client advocacy
- Social integration
- Personal care assistance
Certification
New Zealand Red Cross ( Save a Life Course )
CARL 2/No Resuscitation Council
First Aid Certificate
Timeline
Community Support Worker
Brackenridge Serves Ltd.
03.2017 - 01.2026
Senior Caregiver
Golden Healthcare Group
09.2016 - 03.2017
Senior Caregiver
Bupa Care Services NZ
10.2012 - 08.2016
Health Care Assistant
Geneva Health International Ltd.
07.2011 - 08.2012
Diploma - Health Management
Edenz College