Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Sales Represenataive - Part Time
Bag Plaza
Puducherry , India
06.2021 - 04.2022
Provided customer service and support to Point-of-Sale users.
Resolved customer inquiries regarding Point-of-Sale systems via phone, email or in person.
Answered product questions with up-to-date knowledge of sales and store promotions.
Delivered superior service to customers by establishing positive support and meeting shopping needs.
Stocked and replenished merchandise according to store merchandising layouts.
Maintained appearance of store by arranging and replenishing displays and merchandise racks.
Reconciled cash register at end of shift by balancing cash, credit cards and checks.
External Consultant
Dakshin Foundation
Bangalore, India
09.2023 - 12.2023
Assisted primarily in creating content on 'Deep-clean' for community radio shows and community engagement in Palk Bay
Assisted in compiling modules on stakeholder and hotspot baseline maps of Dakshin project sites in Palk Bay.
Project Coordinator
Saahas Waste Management Pvt. Ltd
Bangalore , India
05.2022 - 05.2023
Managed and monitored 4 corporate projects
Monthly invoicing & Data management
Spearheaded weekly meetings on project status and improvement strategies
Managed 20+ Field Staff working in projects locations
Organized events and conducted awareness training to clients on SWM policies and practices.
Education
Master of Science - Environmental Science
University of Auckland, New Zealand
06.2024
Bachelor of Science - Zoology And Biotechnology
Stella Maris College, Chennai (University of Madras)
Chennai, India
05.2021
Skills
Customer Engagement
Visual Merchandising
Sales proficiency
Critical thinking
Communication skill
Problem Solving skill
Strong relationship building & team management skills
Experience in working effectively in multi-cultural environment