PAGO TUNUPOPO
Hastings
Summary
Enthusiastic and results-driven sales and customer service professional with a strong focus on effective communication and negotiation. Committed to delivering exceptional customer service and consistently exceeding expectations. Demonstrates innovation by leveraging in-depth knowledge of products and services to provide tailored solutions that drive customer loyalty, retention, and revenue growth. Skilled in training, managing, coaching, and mentoring sales and customer service associates, with a natural ability to interact with staff at all levels of the organization and the public.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales /Employee Trainer
Godfreys (Hastings, Auckland,Tauranga)
03.2021 - 01.2024
- -Exceeded monthly sales quotas by an average of 20% -Assisted in the development of training materials for new hires -Continuously monitored and analyzed sales data to identify trends and opportunities for improvement. -Established personal connections with more than 5 customers, resulting in one free stay in Raro and ongoing adventures with several of them. -Trained and mentored junior sales staff on best practices for customer engagement.
Customer service /Machine op
Watties (Hastings)
02.2020 - 01.2021
- -Front desk
- Assist individuals in finding employment opportunities during COVID-19. -Operate machinery efficiently as a machine operator. -Forklift driver
Customer service
Mitre 10 (Petone)
06.2016 - 01.2019
- - Excellent at mental math and accounting ensuring that transactions are correctly tallied at the end of every shift. -Convinced a significant number of customers to sign up for store reward cards with a strong sales pitch. -Proven ability to quickly and efficiently serve customers, registering zero complaints during my tenure.
Education
High School Diploma -
Wainuiomata High School
Lower Hutt, NZ12.2016
Skills
- Adaptability
- Teamwork
- Problem-solving
- Leadership
- Leadership Skills
- Attention To Detail
- Strong Work Ethic
- Communication Skills
- Sales Reporting
- Brand Awareness
Certification
Christian Ministry Level 4, 03/2023, I have given this year to God, to learn more about my beliefs and core values as a person.
Accomplishments
- Leading teams to accomplish significant goals
- Improving a process that increased efficiency
- Volunteer work throughout the community
- Diploma in theology
- Level 1,2,4 NCEA
- MITRE 10 - Award two mysterious shoppers for providing excellent customer service.
- GODFREYS - Top sales in the countries in my First month
- Always hit my weekly and monthly target.
Personal Information
- Date of Birth: 03/03/97
- Gender: Male
References
- Jeevan Sing, Godfres, Hastings, Christchurch, 02 102887667
- Brendon Ton, Godfreys, Auckland, 021 1777875
Extracurricular Activities
Volunteer, 03/2023, Equippers Church, Auckland, I Lead every Sunday in Kids ministry
Hobbies and Interests
- Camping/Hiking
- Initiative
- Collaboration
travel
Id like to go to different town on my day off when i can, to meet new people and to see more of my Country.
Timeline
Sales /Employee Trainer
Godfreys (Hastings, Auckland,Tauranga)
03.2021 - 01.2024
Customer service /Machine op
Watties (Hastings)
02.2020 - 01.2021
Customer service
Mitre 10 (Petone)
06.2016 - 01.2019
High School Diploma -
Wainuiomata High School
Christian Ministry Level 4, 03/2023, I have given this year to God, to learn more about my beliefs and core values as a person.
Similar Profiles
Emma GibbsEmma Gibbs
Customer Service Manager at GodfreysCustomer Service Manager at Godfreys
Scott RussellScott Russell
Warehouse Operator at GodfreysWarehouse Operator at Godfreys
John GrimaJohn Grima
Sales Team Member at GodfreysSales Team Member at Godfreys