Pai Jacob
Waterview
Summary
Highly efficient Pawnbroker who's well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable and upbeat person that is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Sales and Lending Associate
Henderson Ltd (Dollar Dealers)
03.2023 - Current
- Worked varied hours and locations to meet business needs.
- Made loans on general items after closely inspecting item values, collecting payments or tangible property as collateral.
- Greeted customers and offered assistance for increased customer satisfaction.
- Estimated value and gave appraisals of merchandise for prospective clients.
- Checked, organized and displayed inventory attractively to promote interest.
- Managed customer relations through communication and helpful interactions.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Performed store open and close procedures as part of shift responsibilities.
- Priced and resold items that remained unclaimed by owners.
Top up Coordinator
My Food Bag
09.2021 - 06.2022
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Checked for outdated and overripe grocery items and removed from inventory.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Grocery Team Member
Havana Coffee Works
06.2022 - 11.2022
- Operated espresso machines and commercial coffee brewers to create beverages.
- Packaged Coffee for supermarkets and customer orders.
EDI and Documentation
Birchwood Packhouse
02.2019 - 06.2021
- Completed data entry tasks with accuracy and efficiency.
- Identified data entry errors and reported to necessary departments.
- Went to various locations to collect relevant data to help with seasonal work.
- Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
- Counted and recorded finished and rejected packaged items.
Education
Hospitality Level 2 - Barista Studies
Employ NZ
Tauranga, NZ11.2018
Skills
- Data Entry
- Preparing Reports
- Management Support
- Workplace Safety
- Cash Handling
- Computer Skills
- Flexible Schedule
- Customer Service
- Time Management
- Attention to Detail
Certification
Secondhand Dealers And Pawnbrokers Certificate
Timeline
Senior Sales and Lending Associate
Henderson Ltd (Dollar Dealers)
03.2023 - Current
Grocery Team Member
Havana Coffee Works
06.2022 - 11.2022
Top up Coordinator
My Food Bag
09.2021 - 06.2022
EDI and Documentation
Birchwood Packhouse
02.2019 - 06.2021
Hospitality Level 2 - Barista Studies
Employ NZ
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