Dynamic and results-oriented Retail Sales Associate with a proven track record at The Vines Cafe - Larder & Giftware, enhancing customer satisfaction through exceptional service and proficient problem-solving. Skilled in customer engagement and collaborative teamwork, I significantly contributed to a positive shopping environment. My adaptability and friendly demeanour, coupled with a keen ability to maintain store aesthetics, underscore my commitment to retail excellence.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Mortimers & Frasers
Life Pharmacy
10.2024 - Current
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Maintained clean and organized work environment,
Volunteer
Marlborough Four Paws
Blenheim, MBH
05.2024 - Current
Cleaned and sanitized cages and living areas to promote health and wellbeing.
Kept animals healthy and socialized by providing regular exercises and walks.
Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
Monitored health of animals, reporting any issues to shelter staff for resolution.
Helped with intake of newly surrendered animals, providing food, water and medical attention.
Retail Sales Associate
Vines Cafe
The Vines Cafe - Larder & Giftware
03.2022 - Current
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Increased sales revenue through effective product recommendations tailored to individual customers.
Greeted customers and provided outstanding customer service.
Cleaner/Retail Worker
Paper Plus
Blenheim, MBH
09.2021 - 04.2022
Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
Empty trash bins regularly to prevent overflow and unpleasant odors.
Communicated with staff to address specific cleaning needs and concerns.
Ensured hygiene by regularly cleaning and restocking restroom supplies.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Used time management and efficient cleaning methods to meet deadlines.
Education
NCEA Level One -
Marlborough Girls College
Blenheim, NZ
NCEA Level Two -
Marlborough Girls College
Blenheim, NZ
Skills
Customer Engagement
Collaborative Teamwork
Proficient Problem Solving
Retail sales
Reliability and punctuality
Honest and dependable
Attention to detail
Goal driven
Interests
Offering time and support to animals in need
I enjoy helping others and giving back to the community
Participate in Dance and Pilates, as recreational activities to maintain physical fitness
Animal Care
Volunteering at local animal shelters and rescue organizations
Passionate about balancing physical health with mental and emotional wellness