Paige Hughes
Summary
Passionate and experienced in curating vibrant organisational cultures and championing the well-being of individuals, I bring a wealth of experience in cultivating positive workplace environments.
Throughout my career, I have dedicated myself to building and nurturing strong connections amongst teams, emphasising the significance of People and Culture in achieving organisational success.
I have successfully crafted and executed training and development frameworks, equipping teams with the skills and knowledge needed for their professional and personal growth. My expertise also lies in Development and implementation of wellness initiatives that prioritize the holistic health of employees.
Committed to creating workplaces where individuals thrive and contribute their best, I am passionate about people, which shines through in my professional demeanour. I am excited to continue my journey of enhancing organizational cultures and empowering individuals to reach their full potential.
Overview
11
11
years of professional experience
Work History
People and Culture Ambassador
Remarkable People
11.2021 - 01.2024
- Training and Development: Creation and facilitation of training modules, frameworks and record keeping functions from induction through to development and career pathways.
- Organisation culture; Creating the process to distil, define and communicate organisational values and bring them to life with initiatives.
- Wellbeing, fostering a collaborative team culture.
- Maintaining the functionality of platforms – JobAdder, Hibob, 3PM, Sourcr, Trade me Scout, Seek talent search.
- Enhanced reputation nationally by showcasing cultural diversity and achievements.
Key successes:
- Development and implementation of core values alongside organization vision and mission.
- Research, development and launch of internal HR system.
- Contribution and drive towards Excellence in Safety & Wellbeing Culture RCSA award 2022 alongside Outstanding Agency above 40 staff.
- Training and Development framework alongside resource hubs.
People and Development Manager
Save My Bacon
01.2016 - 09.2021
- Creation and implementation of Training and Development Framework specialised in industry standard compliance.
- Successfully created and led Wellness Committee empowering staff contribution and collaboration within organisational culture.
- Contribution and creation of organization policy, procedure and processed.
- Contribution and enhancement towards bespoke CRM system, innovating efficiency and best practice within lending.
- Improved overall team efficiency by setting clear goals, milestones, and expectations for the sales team.
- Managed all employee coaching, training, and performance improvement actions.
Key Successes:
- Creation and implementation of Training and Development Framework specialised in industry standard compliance.
- Successfully created and led Wellness Committee empowering staff contribution and collaboration within organisational culture.
- Contribution and creation of organisation policy, procedure and processes.
- Contribution and enhancement towards bespoke CRM system, innovating efficiency and best practice within lending.
Training and Development Manager
Save My Bacon
01.2018 - 01.2019
Sales Queue Manager
Save My Bacon
01.2017 - 01.2018
Online Lending Specialist
Save My Bacon
01.2016 - 01.2017
Sales Consultant
Noel Leeming
01.2013 - 01.2015
Education
Papanui High School
Christchurch, NZSkills
- Interpersonal skills
- Values based leadership
- Workplace culture
- Negotiation & conflict resolution
- Innovation
- Team Development
- Strategy Development
References
- Melanie Mitchell, HR Manager, Remarkable People
- Tonia Cawood, Director and consultant, The Company You Keep, 027 480 4234
- Naveed Ayubi, 2IC, Noel Leeming
Timeline
People and Culture Ambassador
Remarkable People
11.2021 - 01.2024
Training and Development Manager
Save My Bacon
01.2018 - 01.2019
Sales Queue Manager
Save My Bacon
01.2017 - 01.2018
People and Development Manager
Save My Bacon
01.2016 - 09.2021
Online Lending Specialist
Save My Bacon
01.2016 - 01.2017
Sales Consultant
Noel Leeming
01.2013 - 01.2015
Papanui High School
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<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company