Paige Kora
Gisborne
Summary
With experience across a variety of roles including food service, checkout operations, customer service, retail, and lotto sales, I bring strong customer service skills and the ability to resolve customer complaints efficiently. I excel in fast-paced environments, demonstrating effective multitasking and strong problem-solving abilities. My background has equipped me with the interpersonal and communication skills necessary to ensure a positive customer experience in any setting.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Lytton West Lotto & Post
Gisborne
07.2023 - 02.2024
- Displayed strong knowledge of a wide range of lottery games and assisted customers with their selections
- Accurately processed lottery ticket sales in line with company procedures and legal regulations
- Maintained a clean, organized, and compliant lotto sales area throughout all shifts
- Followed responsible gambling practices and ensured all sales met security and age verification requirements
- Communicated clearly and professionally with customers and team members to support a positive service environment
Team Member
KFC
Gisborne
10.2021 - 06.2023
- Gained hands-on experience in a fast-paced food service environment by quickly learning new procedures and kitchen systems
- Performed opening and closing duties, including store cleaning, restocking, and food preparation setup
- Packed customer orders accurately and efficiently to meet quality and speed standards
- Provided friendly and efficient service to a diverse range of customers, developing strong communication and interpersonal skills
- Handled customer enquiries and concerns professionally to ensure a positive dining experience
- Supported team members with daily tasks to maintain smooth front-of-house and back-of-house operations
Checkout Operator
Paknsave
Gisborne
06.2019 - 07.2021
- Delivered friendly and efficient customer service at checkout, ensuring a positive shopping experience
- Maintained a clean, organized, and well-stocked checkout area throughout shifts
- Accurately processed cash, EFTPOS, credit, and debit transactions in a fast-paced environment
- Assisted with bagging groceries and restocking shelves as needed to support team operations
- Helped resolve minor customer complaints promptly and professionally
- Followed company procedures and safety guidelines to maintain a safe working environment
Skills
- Cash Handling Expertise
- Operating Cash Registers
- Efficient Scanning Techniques
- Customer Service Excellence
- Time Management Proficiency
- Attention to Detail
- Teamwork and Collaboration
- Working Under Pressure
References
References available upon request.
Timeline
Retail Sales Associate
Lytton West Lotto & Post
07.2023 - 02.2024
Team Member
KFC
10.2021 - 06.2023
Checkout Operator
Paknsave
06.2019 - 07.2021