Ensured timely reshelving of returned items, resulting in improved customer satisfaction and library organization.
Provided excellent customer service by actively listening to patron needs and offering appropriate assistance when necessary.
Increased shelving accuracy by implementing an efficient organizational system for various materials.
Supported a positive work environment by consistently arriving on time, completing assigned tasks efficiently, and demonstrating flexibility in assisting with various library needs.
Cash handling skills - operating a till and processing customer payments
Mad butcher
08.2017 - 03.2018
Played a pivotal role in achieving consistently high ratings from customers due to outstanding service delivery throughout the data processing lifecycle.
Handled sensitive customer information with utmost discretion while adhering to strict privacy guidelines.
Performed regular audits on processed data to identify discrepancies and make necessary corrections promptly.
Coordinated effectively with various departments to resolve complex customer concerns that required cross-functional collaboration.
Food preparation - preparing salads for the burgers, also making the burgers
Cleaning - sweeping, moping, making sure everything is neat and tidy
Customer service
Wendy's Whangaparaoa
08.2018 - Current
Boxing room - packing pies
Dads pies
03.2021 - Current
Education
driving qualification
FWD: forward with direction NCEA level 2
Whangaparaoa college
01.2016
Skills
Time management: being on time, completing tasks in a timely manner, and maximising my time in the work place I have proven this by always arriving to work before my shift starts at my previous job
Mannerisms: I am polite, well spoken, and can manage my emotions during conflict, staying calm, balanced and not becoming angry I have dealt with customers and difficult situations, asking for help when needed, I sorted issues to the best if my ability I asked for assistance from other staff when issues were out of my expertise
Teachable: I want to always remain teachable, gaining more knowledge and expanding my expertise It is important for me to continue learning how to be more efficient and gain experience that will help me in the future
Sense of Fun: I have a great sense of humour and can make people feel comfortable which I think is imperative to any workplace
Additional Information
i have been worked in customer service for my first few jobs and all have involved food, but i am now looking to up skills. I am good at working in a team or autonomously-using my initiative- and doing whatever I can to help others. I am able to stay organised, calm, and balanced in a range of different environments and prioritise the most important things first. I am good at managing my time in and out of work. I will follow through with instruction and complete tasks fully. When I need help I will ask questions to gain more knowledge, therefore tasks get finished quickly and I can always aim to improve. i am reliable and always keen to learn new skills.
References
Kylah Meafua, Tutor for Level Two Course, 022 657 9727, fwd@cyctrust.org.nz
I love hanging out with my friends, spending time with family and helping Mum out, and taking my dog for a walk. I like listening to music, cooking, especially baking.
Timeline
Boxing room - packing pies
Dads pies
03.2021 - Current
Food preparation - preparing salads for the burgers, also making the burgers
Cleaning - sweeping, moping, making sure everything is neat and tidy
Customer service
Wendy's Whangaparaoa
08.2018 - Current
Cash handling skills - operating a till and processing customer payments