Paige Sinclair
Christchurch,CAN
Summary
Reliable Lending Specialist with substantial experience in personal loan processes with partial training in the arrears team. Skilled in credit underwriting, loan origination systems, customer service, and regulatory compliance. Demonstrate strong analytical skills to assess borrower's financial status and made significant contributions to risk management efforts at previous workplaces. Demonstrated ability to improve operational efficiency while maintaining exceptional levels of client satisfaction.
Overview
4
4
years of professional experience
Work History
Lending Specialist
Save My Bacon
, Christchurch
11.2022 - Current
- Assisted customers in understanding loan terms and conditions.
- Reviewed customer financial information to determine eligibility for loans.
- Analyzed customer credit reports and financial statements to assess risk profiles.
- Performed verification of customer's employment status, income level, debt-to-income ratio, and other factors to ensure compliance with regulatory standards.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Analyzed customer financial information and determined appropriate payment plans.
- Explained the consequences of non-payment in a professional manner.
- Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
- Developed strategies for collecting overdue payments while preserving customer relationships.
Food and Beverage Supervisor
Venues Otautahi
, Christchurch
07.2020 - Current
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Investigated customer complaints promptly and took corrective action as needed.
- Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees.
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment.
- Provided ongoing coaching and mentoring for employees in order to improve their job performance.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Education
High School Diploma -
Villa Maria College
Christchurch, NZ11-2022
Skills
- Time Management
- Team Development
- Complaint Handling
- Communication
- Active listening
- Attention to Detail
Timeline
Lending Specialist
Save My Bacon
11.2022 - Current
Food and Beverage Supervisor
Venues Otautahi
07.2020 - Current
High School Diploma -
Villa Maria College
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