Paige Welsh
Auckland,AUK
Summary
Proven track record in enhancing customer experience and sales at Four Square Ngatea, showcasing exceptional customer service and problem-solving skills. I have excelled in teamwork, training staff, and implementing loss prevention strategies, significantly contributing to store efficiency and accuracy in transactions. Along with this I also demonstrate strong communication and spreadsheet management abilities, driving positive outcomes and excellence within the workplace.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Four Square Ngatea
Ngatea, WKO
09.2022 - 02.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
Retail Worker
Blueberry Country Ltd
Ngatea, WKO
11.2022 - 02.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Implemented loss prevention strategies through proper monitoring of the sales floor and vigilance at the register.
FOH Team Member
Public Office
Ngatea, WKO
02.2021 - 10.2022
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
Education
High School Diploma -
Hauraki Plains College
Ngatea, NZ11.2023
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Store Opening and Closing
- Strong Communication Skills
- Accuracy and Attention to Detail
- Spreadsheet Management
- Strong Problem Solver
More about me
I am currently pursuing a degree in Computer Science at AUT but also have a keen interest in second-hand shopping and sustainability and am also avid reader and music enjoyer.
Timeline
Retail Worker
Blueberry Country Ltd
11.2022 - 02.2023
Retail Sales Associate
Four Square Ngatea
09.2022 - 02.2024
FOH Team Member
Public Office
02.2021 - 10.2022
High School Diploma -
Hauraki Plains College