Palagi Ropati
Auckland,AUK
Summary
Developed exceptional customer service and administrative skills in fast-paced medical environment. Demonstrated ability to manage patient interactions, appointments, and records efficiently. Seeking to leverage these transferable skills to transition into new field with focus on client-centric roles.
Overview
6
6
years of professional experience
Work History
Store-person
Mainfreight LTD
01.2020 - 01.2023
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
- Operated material handling equipment safely while loading or unloading deliveries.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
Public Interphase Consultant
Te Rito Foundation
01.2019 - 08.2020
- Promoting a Kaupapa Māori program for the parents of those who’s tamariki have been uplifted by the government
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Middlemore Hospital Receptionist
Counties Manukau District Health Board
01.2017 - 06.2018
- Receptionist giving out guidance and directions, supporting families with the where about of their loved ones
- Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
- Handled challenging situations with poise and professionalism while addressing patient concerns or complaints promptly.
- Managed high call volumes while maintaining a professional demeanor, ensuring prompt attention to inquiries or concerns.
Supervise School Exams
NZQA Supervisor
10.2016 - 12.2017
- Demonstrated adaptability by successfully navigating unexpected challenges related to exam scheduling or logistical issues, resulting in minimal impacts on student experience.
- Ensured accuracy in exam scheduling for optimal student performance and minimal conflicts.
- Provided comprehensive support to faculty members, assisting in the development of new assessment methods and tools.
Education
Bachelor of Health Sciences - Health Promotions
Auckland University of Technology (AUT)
01.2021
Certificate - Health Sciences
University of Otago
01.2017
University Entrance (UE) - undefined
Otahuhu College
01.2014
Skills
- Strong Communications excellent people skills
- Have high standard of work ethic
- Leadership
- Always on tasks & keeping up with workload
- Flexible & Outstanding organisation skills
- Adaptable learning
- Organized and detail oriented
- Public outreach
- Health promotion
- Customer service
- Problem-solving abilities
- Attention to detail
- Excellent communication
Timeline
Store-person
Mainfreight LTD
01.2020 - 01.2023
Public Interphase Consultant
Te Rito Foundation
01.2019 - 08.2020
Middlemore Hospital Receptionist
Counties Manukau District Health Board
01.2017 - 06.2018
Supervise School Exams
NZQA Supervisor
10.2016 - 12.2017
University Entrance (UE) - undefined
Otahuhu College
Bachelor of Health Sciences - Health Promotions
Auckland University of Technology (AUT)
Certificate - Health Sciences
University of Otago
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