Palak
Auckland,New Zealand
Summary
Pharmacy assistant with good experience . Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Five Mile Pharmacy
2024.03 - 2025.01
- Greeting customers and providing basic information about medications.
- Answering customer inquiries and resolving issues.
- Assisting customers with product selection and checkout.
- Operating the cash register and handling payments.
- Maintaining stock levels.
- Monitoring and replenishing medications and supplies.
- Checking expiration dates and disposing of expired stock.
- Ensuring proper storage and security of medications.
Test analyst
Infosys pvt ltd
2022.11 - 2023.11
- Company Overview: India
- Worked in agile framework
- Handled client calls e.g
- Scrum, retro and planning call
- Tested API calls via postman
- Worked on pgAdmin and splunk
- Created testcases and testing testing scenario's from test documents
- India
Sr.Software Engineer level 1
Bebo Technology
2021.07 - 2022.10
- Company Overview: India
- Worked in agile framework
- Documenting and troubleshooting errors
- Worked on test management software e.g
- Testrail, Jira and SQL
- Handled client calls e.g
- Scrum, retro and planning call
- Conducted post release testing
- Created logs to document testing phases
- Individually handled UI and backend testing squad
- Tested API calls via postman
- India
Software Engineer
CDAC
2020.07 - 2021.07
- Company Overview: India
- Working in agile framework
- Documenting and troubleshooting errors
- Working on test management software e.g
- Jira and SQL
- Handling client calls e.g
- Scrum, retro and planning call
- Conducting post release testing
- India
Software Engineer
Cognizant Technology Solutions
2018.08 - 2020.06
- Company Overview: India
- Understanding requirements of the app
- Support regression and testing
- Fix defects with objective of developing high standards for customer interface
- Reporting and maintaining bug creating on Bugzilla
- Handling client queries at first priority
- Participating in team ceremonies such as scrum calls, retro and planning
- India
Education
Bachelor of Technology - Computer Science
Chandigarh Engineering college
06.2018
Skills
- Analytical mind
- Project Management
- Good Communication skills
- Self-motivated
- Team collaboration
- Extremely organized
- Merchandising proficiency
- Returns and exchanges
- Sales expertise
- Opening and closing procedures
Certification
- SQL course by University of Michigan
- Software testing on live app by Udemy
References
Available on request
Timeline
Pharmacy Assistant
Five Mile Pharmacy
2024.03 - 2025.01
Test analyst
Infosys pvt ltd
2022.11 - 2023.11
Sr.Software Engineer level 1
Bebo Technology
2021.07 - 2022.10
Software Engineer
CDAC
2020.07 - 2021.07
Software Engineer
Cognizant Technology Solutions
2018.08 - 2020.06
Bachelor of Technology - Computer Science
Chandigarh Engineering college