Paloma Serville
Hamilton East
Summary
I am currently a Risk Reduction Advisor (Fire Investigator) for Fire & Emergency New Zealand with skills necessary to quickly identify building hazards and determine compliance steps. Knowledgeable in fire codes and legislation. Recognized importance of follow up to determine corrective actions are taken. I am also a (professional) Senior Firefighter offering 5 years of experience controlling, containing and extinguishing fires. Expertise in structural firefighting, technical rescue and First Aid. Accomplished professional passionate about maintaining safety of local community and saving lives. I personally dragged a lifeless man out of a house fire and brought back 8 people through CPR . I continue to prioritize relationships with key Stakeholders and improve our connection with our volunteers am a forward-thinking Manager/Team member with comprehensive experience implementing new processes and collaborating with others to improve systems. Polished in evaluating employee performance and overseeing key projects. I believe that being personable and approachable allows me to work well with all personalities. I am attentive to detail, with a sharp awareness of my own personal Performance/Inaccuracy's that need attention (high expectations my own success). Looking to tackle new challenges with an organization that appreciates my skillset and ability to stay calm in stressful environments. "What I lack in experience I make up with enthusiasm and willingness to learn" .
Overview
12
12
years of professional experience
Work History
Risk Reduction Advisor
Fire and Emergency New Zealand
Hamilton, New Zealand
- Investigated fire scenes to determine the origin and cause of fires.
- Located hazardous conditions and fire code violations in new and existing constructions.
- Maintained detailed records pertaining to all aspects of each investigation including notes taken during interviews, photographs taken at the scene, lab results obtained.
- Approving Fire Alarm Panels, Evacuation Schemes, Liquor Licenses, and Writing Fire Reports as part of the Fire Investigators team
Career Firefighter
Fire and Emergency New Zealand
Hamilton, New Zealand
09.2018 - 09.2023
- Riding 'the trucks' as a professional Firefighter for 5 years achieving the rank of Senior Firefighter at Hamilton Station
- Rescued fire victims and administered emergency medical aid.
- Coordinated with other first responders during multi-agency responses.
- Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Top Recruit on rookies' course
Builders Laborer
GW Builders
06.2015 - 07.2017
- Performed demanding physical work over extended periods and modeled positive attitude.
- Loaded or unloaded building materials to distribute machinery or tools.
- Worked collaboratively with other tradespeople onsite in order to complete tasks efficiently.
- Building new homes off plans, pouring concrete, frame construction, roofing, jib stopping, painting, finishing, and landscaping
- Learnt about investment properties and manage own rental property.
Operations Manager/ Bungy Master
Della Adventure Park
India
01.2014 - 01.2015
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Army Officer Training
The New Zealand ARMY
01.2012 - 04.2013
- Training in leadership and soldier skills as part of New Zealand Army's Officer Commissioning Course
- Completed Battle Field first aid, formal speaking, presentations, equipment maintenance, four-wheel driving course, and a paper on The History of Modern Warfare through Massey University.
- Utilized small-arms, light artillery and aerial attack to suppress and neutralize (notional) "enemies".
- Planned and coordinated military operations, ensuring the efficient use of personnel, equipment and resources.
- Evaluated performance of personnel under my command, providing feedback as needed.
Education
Fire & Emergency Qualifications
Prior University Learning
Skills
- Operations Management
- Staff Development
- Response Truck Driver Training
- Route Management
- Complex Problem-Solving
- Compliance Requirements
- Search and Rescue
- Fire Suppression Tactics
- Investigation Management
- Data Collection and Analysis
- Safety Protocols
- Public Education
Accomplishments
Weltecs for the 'Colour Party' March Out Parade. (NZ ARMY)
Section Commander of Firing Party for ANZAC Day Dawn Service.
Toured China as 2nd Violinist in St Mary's Philharmonic Orchestra.
Colour
Driving Endorsements
- Class 1
- Class 2
- Class 4
- Class 6
- 4WD course in the NZ Army
- P Endorsement
References
- Mr. Alban Osborne, Current Senior Station Officer on Red Watch, 0274905502, Alban.Osborne@fireandemergency.nz
- Mr Peter Hallet QSM, Senior Advisor in Risk Reduction, 0277034912, Peter.Hallett@fireandemergency.nz
- Mr. Karl Johnson, Deputy Chief Hamilton (Hamilton Volunteer Brigade), 021513957, Karl.johnson@fireandemergency.nz
- Mr. Simon Short, Managing Director of Velocity Valley, +64 29 357 2929, simon@agroventures.co.nz
- Mrs. Aimee Davis, Captain - S4 Logistics Officer, +64 (06) 3875599, aimee.davis@nzdf.mil.nz
Timeline
Career Firefighter
Fire and Emergency New Zealand
09.2018 - 09.2023
Builders Laborer
GW Builders
06.2015 - 07.2017
Operations Manager/ Bungy Master
Della Adventure Park
01.2014 - 01.2015
Army Officer Training
The New Zealand ARMY
01.2012 - 04.2013
Risk Reduction Advisor
Fire and Emergency New Zealand
Fire & Emergency Qualifications
Prior University Learning
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