Palpinder Kaur
AUCKLAND,AUK
Summary
I am a highly motivated, hardworking individual who enjoys challenges. I am consistently reliable, and able to use my initiative to adapt to new situations with ease. I believe I have a cheerful, enthusiastic manner, and I can easily relate to a wide range of people. I am a team player, and I can also comfortably work as an individual.
Overview
7
7
years of professional experience
Work History
Assembler
Fisher & Paykel Healthcare
East Tamaki, Auckland
07.2026 - Current
- Assembled medical devices following precise specifications and quality standards.
- Operated assembly tools and equipment safely and efficiently in a fast-paced environment.
- Collaborated with team members to streamline production processes, resulting in improved workflow.
- Inspected finished products for defects and ensured compliance with regulatory guidelines.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Participated in continuous improvement initiatives that enhanced operational performance.
Customer Care Specialist
Noel Leeming (Contact Centre)
05.2023 - 06.2026
- Responsible for taking inbound and outbound calls, and resolving customer problems according to different situations.
- Demonstrated passion for resolving customer inquiries and creating great customer memories.
- Handled inbound and outbound calls, resolving customer problems based on individual circumstances.
- Demonstrated ability in responding promptly to events and circumstances. Ability to make decisions based on the assessment of the situation, one's own experience, intuition, and input from others.
- Jump on live chat, or on social media chats.
- Facilitated customer interactions through live chat and social media, enhancing communication.
- Strong verbal and written communication skills.
- Experienced in the use of the MS Office suite, including Word, Excel, Outlook, and PowerPoint.
Assembler
Fisher & Paykel Healthcare
East Tamaki
05.2019 - 05.2023
- Assembled medical devices following precise specifications and quality standards.
- Operated assembly tools and equipment safely and efficiently in a fast-paced environment.
- Collaborated with team members to streamline production processes and improve workflow.
- Inspected finished products for defects and ensured compliance with regulatory guidelines.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Participated in continuous improvement initiatives to enhance operational performance.
- Follow established assembly methods and procedures to ensure product quality standards are met.
Shop Assistant
Manukau fresh fruit & veges
Manukau
03.2019 - 05.2019
- Performing admin tasks such as entering details into the system, changing the price of items, etc.
- Ensuring that the shop counter is always manned (Customer Service).
- Processing cash and credit card transactions accurately and efficiently using an EFTPOS machine, and completing paperwork at the start and end of the shift.
- Checking the inventory listing with actual stock on the shelves, and reporting any discrepancies to managers.
Education
Master of Technology - Computer Science And Engineering
Maharaja Ranjit Singh Punjab Technical University
Punjab, IndiaNZ Certificate in Business Administration and Technology Level 4 - Medical Administration
Manukau Institute of Technology
Auckland, NZBachelor of Technology - Computer Science & Engineering
I.K. Gujral Punjab Technical University
Punjab, IndiaSkills
- Call center experience
- Email communication
- Live Chat support
- Assembly Line worker
- MS Office
- C
- Attention to detail
- Problem solving
- Time management
References
References available upon request.
Timeline
Assembler
Fisher & Paykel Healthcare
07.2026 - Current
Customer Care Specialist
Noel Leeming (Contact Centre)
05.2023 - 06.2026
Assembler
Fisher & Paykel Healthcare
05.2019 - 05.2023
Shop Assistant
Manukau fresh fruit & veges
03.2019 - 05.2019
Master of Technology - Computer Science And Engineering
Maharaja Ranjit Singh Punjab Technical University
NZ Certificate in Business Administration and Technology Level 4 - Medical Administration
Manukau Institute of Technology
Bachelor of Technology - Computer Science & Engineering
I.K. Gujral Punjab Technical University