Pamel Kaur
Auckland
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer-focused professional with successful eight-year career in the grocery sector, with an impactful stint in childcare.
Overview
7
7
years of professional experience
Work History
Assistant Office Manager
PAK'nSAVE
01.2022 - Current
- Handled the pay processes and banking for the organisation.
- Completed weekly payroll for 120 employees.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Enjoyed engaging with customers and consulting them through any issues they come forward with.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel specifically in grocery.
- Kept high average of performance evaluations.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Duty Manager
PAK'nSAVE
01.2021 - 01.2022
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Monitored workflow to improve employee time management and increase productivity.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Checkout Supervisor
PAK'nSAVE
10.2016 - 12.2020
- Mentored new operators to contribute to store's positive culture.
- Supervised multi-cultural teams of up to 30 members, enforcing compliance with operational policies and procedures.
- Managed employee scheduling effectively, balancing workload to maintain optimal coverage during peak times without overspending on labor costs.
- Evaluated employee performance regularly, providing constructive feedback aimed at fostering growth and development within the team.
Preschool Teacher's Assistant
Acg Strathallan
01.2019 - 11.2019
- Eagerly learnt how to create streamlined focus in chaotic spaces.
- Taught children with creative approaches, methods, and techniques.
- Collaborated with instructors to develop engaging lesson plans and learnt from their experience.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Expanded my mindset through bearing the responsibility of being a caretaker.
Education
Bachelor of Commerce/LLB Conjoint - Commerce And Law
University of Auckland
Auckland, NZ11.2025
High School Diploma -
ACG Strathallan
Karaka, NZ12.2019
Skills
Quick at learning new systems
Engaging with people in all walks of life
Strategic Planning
Policy Implementation
High Rated Customer Service
Hobbies
Musical Theatre
Singer/Songwriter
Rug Maker
Languages
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Assistant Office Manager
PAK'nSAVE
01.2022 - Current
Duty Manager
PAK'nSAVE
01.2021 - 01.2022
Preschool Teacher's Assistant
Acg Strathallan
01.2019 - 11.2019
Checkout Supervisor
PAK'nSAVE
10.2016 - 12.2020
Bachelor of Commerce/LLB Conjoint - Commerce And Law
University of Auckland
High School Diploma -
ACG Strathallan
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