Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Dowd

Auckland

Summary

Motivated healthcare manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational improvement. Excel at communication, problem-solving, and adaptability, ensuring seamless management and business growth in a values led environment.

Overview

15
15
years of professional experience

Work History

Business Manager

Skin Health and Care
, Auckland
12.2021 - Current
  • Analysed market trends and identified new business opportunities.
  • Ensured compliance with industry regulations and company policies.
  • Implemented process improvements to streamline operations and reduce costs.
  • Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.

Business Manager

Skin Cancer and Care
, Kerikeri
07.2019 - 12.2021
  • Patient-centric approach to health care targets
  • Developed policies and procedures for effective business management
  • Coordinated and completed the HDANZ audit for certification and accreditation
  • Practice staff management
  • Medtech experience
  • Equipment maintenance and recording

Manager

Trade Aid NZ
, Auckland
09.2015 - 03.2019
  • Established processes to ensure efficient workflow throughout the organization.
  • Conducted performance reviews for team members.
  • Created monthly reports for senior management summarizing operational performance metrics.

Board Member

Trade Aid NZ
, Auckland
08.2012 - 11.2018
  • Oversaw strategic business decision-making.
  • Built relationships with strategic partners leading to business development opportunities.
  • Promoted brand awareness by increasing market penetration.

Analyst/Administrator- CETU

Auckland District Health Board
, Auckland
12.2010 - 11.2011
  • Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.
  • Completed monthly reports with efficiency and accuracy, resulting in improved department revenue.
  • Wrote reports outlining results to facilitate management decision making.
  • Created and updated month report spreadsheets detailing latest information regarding medical and nurse funding.

Education

Post Graduate Diploma in Business Administration

Massey University
Auckland
2012

Certificate in Management

NZ Institute of Management
Auckland
2008

Medical Laboratory Certificate-Haematology

NZ Institute of Medical Laboratory Science
Auckland
2000

Bachelor of Arts

Massey University
Palmerston North
1993

Skills

  • Strong planning, organisational, and communication skills
  • Excellent problem solving, risk mitigation and engagement skills
  • Healthcare service delivery aligned with directorate objectives and targets
  • Financial and business management
  • Stakeholder engagement
  • Patient-centric focus with strong focus on delivering health targets
  • Operational management
  • Policy and procedure development and improvement
  • Employee recruitment, hiring, performance evaluations, and work scheduling
  • Health and safety management

Timeline

Business Manager

Skin Health and Care
12.2021 - Current

Business Manager

Skin Cancer and Care
07.2019 - 12.2021

Manager

Trade Aid NZ
09.2015 - 03.2019

Board Member

Trade Aid NZ
08.2012 - 11.2018

Analyst/Administrator- CETU

Auckland District Health Board
12.2010 - 11.2011

Post Graduate Diploma in Business Administration

Massey University

Certificate in Management

NZ Institute of Management

Medical Laboratory Certificate-Haematology

NZ Institute of Medical Laboratory Science

Bachelor of Arts

Massey University

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Pamela Dowd