Pamela Vicente
Auckland,New Zealand
Summary
With over 2 years of administrative experience and a strong background in hospitality, I have developed excellent skills in managing administrative tasks, data entry, accounts payable, and customer service. My ability to thrive under pressure, combined with effective communication and organizational skills, makes me a suitable candidate for supporting the Village Manager at St Andrews Village. I am highly proficient in Microsoft Office Suite and have a strong work ethic, ensuring seamless operations and resident satisfaction.
Overview
9
9
years of professional experience
Work History
Events and Sales Manager
Whistle Group (Okahu Functions and Events)
Auckland
01.2023 - Current
- Utilized Xero to create quotes and invoices, streamlining financial aspects of client interactions
- Communicated effectively with clients via email, phone, and in-person meetings
- Managed staff bookings and coordination, ensuring flawless event execution and client satisfaction.
Front of House
Suppremo Hospitality
Auckland
03.2020 - 04.2023
- Provided top-notch service at various functions and events.
Café Manager
Aara Eatery
Auckland
05.2021 - 04.2022
- Oversaw daily operations, managed staff, schedules, and inventory
- Provided exceptional customer service and handled administrative tasks.
Front of House Team Leader
Whistle Group (Okahu Functions and Events)
Auckland
09.2016 - 09.2021
- Led a team to deliver exceptional service at events and functions
- Coordinated event logistics and managed staff schedules.
Administrative Assistant
Ric TV Record
Joinville
04.2015 - 05.2016
- Managed administrative tasks including accounts payable, office supplies procurement, and data entry
- Supported commercial activities to ensure efficient operations across various functions.
Education
Manager's Certificate -
Auckland Council
Licence Controller Qualification -
The Learning Place, Auckland
IELTS English Course -
NZLC
11.2016
International Business -
Univille Universidade
01.2016
Skills
- Microsoft Office (Word, Excel, Outlook)
- Effective Time Management
- Customer Service
- Event Management
- Ability to Work in a Team
- Excellent Communication Skills
- Highly Organized with Attention to Detail
- Proficiency in Xero (Accounting Software)
- Adaptability
- Ability to Multitask
- Positive Attitude
Personal Information
Title: Administrative Assistant
Timeline
Events and Sales Manager
Whistle Group (Okahu Functions and Events)
01.2023 - Current
Café Manager
Aara Eatery
05.2021 - 04.2022
Front of House
Suppremo Hospitality
03.2020 - 04.2023
Front of House Team Leader
Whistle Group (Okahu Functions and Events)
09.2016 - 09.2021
Administrative Assistant
Ric TV Record
04.2015 - 05.2016
Manager's Certificate -
Auckland Council
Licence Controller Qualification -
The Learning Place, Auckland
IELTS English Course -
NZLC
International Business -
Univille Universidade