Pania Tohill
Tuakau,WKO
Summary
Versatile and dynamic, with a proven track record at Dandelions & Dragonflies Childcare Center, I excel in cooking, customer service, and kitchen management. Leveraged strong multitasking abilities and sanitation practices to enhance food quality and safety, achieving significant improvements in kitchen efficiency and guest satisfaction. Skilled in recipe development and team training, I consistently exceed employer expectations.
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Hardworking and enthusiastic Hospitality trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Reliever and Cook
Dandelions & Dragonflies Childcare Center
09.2024 - 11.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Head Cook & Manager
The Fish Shop
04.2018 - 08.2024
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Developed new menu items for increased customer satisfaction and repeat business.
- Created visually appealing plate presentations to enhance the overall dining experience for guests.
- Established strong vendor relationships resulting in reliable deliveries of top-quality ingredients at competitive prices.
- Created seasonal rotation of dishes, keeping menu fresh and exciting while also highlighting local ingredients.
- Increased efficiency in kitchen, introducing pre-prep system that sped up meal preparation times.
- Maintained high standards of food safety and cleanliness, surpassing local health inspections.
- Implemented customer feedback system to gather insights, leading to menu adjustments that increased repeat business.
- Managed kitchen budget effectively, keeping costs within targets while still delivering high-quality dishes.
Wool Technician
Rodger Kidd Shearing Ltd
02.2012 - 11.2017
- Assisted in developing new wool products, contributing to increased revenue for the company.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on ongoing projects.
- Provided training for new Wool Technicians, ensuring consistent quality standards across all personnel.
- Developed innovative solutions for common challenges faced during the wool processing stages, increasing overall product quality.
- Collaborated with team members to streamline processes and improve overall productivity.
- Continuously updated personal expertise within the field by attending workshops, conferences, and other professional development opportunities related to Wool Technology advancements.
- Implemented safety protocols, resulting in reduced workplace accidents and injuries among staff members.
- Participated in industry events as a representative of the company, sharing expert knowledge about wool technology advancements with peers and potential clients alike.
Kitchen Hand
Croydon Lodge
04.2014 - 06.2014
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Housekeeping Room Attendant
Accor Hotels
07.2011 - 07.2012
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
Education
No Degree - NCEA 1
Taumarunui High School
Taumarunui, NZ01-2001
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Strong attention to safe food handling procedures
- Knife skills
- Sanitation
- Surface cleaning
- Hospitality and service industry background
- Kitchen equipment operation and maintenance
- Performance improvement
- Food plating
- Hospitality service expertise
- Effective planner
- Event catering
- Recipes and menu planning
- Menu planning
- Extensive catering background
Certification
- Full Driver's License
- ServSafe Food Handler's Certification
Languages
Maori
Elementary
Timeline
Reliever and Cook
Dandelions & Dragonflies Childcare Center
09.2024 - 11.2024
Head Cook & Manager
The Fish Shop
04.2018 - 08.2024
Kitchen Hand
Croydon Lodge
04.2014 - 06.2014
Wool Technician
Rodger Kidd Shearing Ltd
02.2012 - 11.2017
Housekeeping Room Attendant
Accor Hotels
07.2011 - 07.2012
No Degree - NCEA 1
Taumarunui High School
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