Paniwaka Korewha
Logan City,QLD
Summary
Dedicated customer service professional skilled in enhancing client experiences through adaptable and high-quality engagement. Proven ability to train colleagues and build strong relationships, resulting in improved service standards. Demonstrates a blend of a friendly demeanor and foundational accounting knowledge, showcasing a commitment to excellence and efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Bartender Assistant
Rothko Matakana
Matakana, Auckland
02.2022 - 10.2024
- Greeted customers and provided friendly service.
- Assisted in the preparation of cocktails and other drinks according to recipes.
- Stocked shelves with liquor, beer, wine, and other beverage items.
- Organised bar inventory and supplies.
Dental Assistant
Wellsford Dental
Wellsford , Auckland
02.2023 - 07.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
Receptionist
The beehive
Takapuna , Auckland
08.2023 - 01.2024
- Greeted and assisted visitors with professionalism and courtesy.
- Scheduled appointments for staff and maintained an organized calendar.
- Handled incoming mail and packages, distributing them promptly to recipients.
- Maintained reception area cleanliness and ensured a welcoming environment.
- Assisted with administrative tasks, including filing and data entry duties.
Customer Service Specialist
Warehouse
Snells Beach , Auckland
02.2022 - 12.2022
- Ensured compliance with industry regulations when dealing with customers.
- Responded to customer emails with accurate product and service information.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Head Barista
Matakana Coffee Roaster
Matakana , Auckland
01.2020 - 12.2022
- Delivered specialty drinks tailored to customer specifications.
- Maintained a professional and welcoming demeanor.
- Sustained clean environment for all café tools and surfaces.
- Performed cash handling duties including counting money at the start and end of shift and balancing receipts with cash drawer totals at end of shift.
- Followed health code regulations regarding food safety standards in order to maintain a sanitary work environment.
Education
High School Diploma -
Rodney College
Wellsford, Auckland High School Diploma -
Marsden State High School
Brisbane, QLD Skills
- Friendly and outgoing
- High-Quality Customer Engagement
- Positive and professional
- Complaint resolution
- Excellent written and oral communication
- Adaptability
- Time management
- Customer service
Reference
Name: David Dobson
Contact: 0272925419
Email: David.dobson1996@yahoo.co.nz
Name: George Sipaea
Contact: 0404 500 249
Email: george_sipaea2020@outlook.com
Timeline
Receptionist
The beehive
08.2023 - 01.2024
Dental Assistant
Wellsford Dental
02.2023 - 07.2024
Bartender Assistant
Rothko Matakana
02.2022 - 10.2024
Customer Service Specialist
Warehouse
02.2022 - 12.2022
Head Barista
Matakana Coffee Roaster
01.2020 - 12.2022
High School Diploma -
Rodney College
High School Diploma -
Marsden State High School