Gurpartap Singh
Auckland,AUK
Summary
Proven Manager at Ambarsariya Cafe & Restaurant, adept in operations management and team leadership, significantly enhancing customer satisfaction and team performance. Expert in complex problem-solving and effective communication, ensuring seamless operations and high-quality service delivery. Skilled in technical proficiency and staff training, driving productivity and achieving business goals. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
1
1
year of professional experience
Work History
Manager
Ambarsariya Cafe & Restaurant
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Manager
Goldden Indian Service
08.2023 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
Education
Diploma In Motor Mechanic -
ITI Ranjit Avenue
Amritsar, Punjab08.2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Sales Techniques
- Expectation setting
- Decision-Making
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Manager
Ambarsariya Cafe & Restaurant
03.2024 - Current
Manager
Goldden Indian Service
08.2023 - 03.2024
Diploma In Motor Mechanic -
ITI Ranjit Avenue
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