Parakiwai Tamehana
Kawerau,BOP
Summary
Night Supervisor with over Number years of experience performing a range of roles within hectic environment. Effective in induction, training, motivation and coordination of cross-functional teams. Punctual, reliable and friendly as well as adaptable, patient and effective within high-pressure environments.
Overview
16
16
years of professional experience
Work History
Night Shift Supervisor
McDonalds
Whakatane, BOP
12.2007 - 03.2024
- Created and implemented strategies for improving operational efficiency and accuracy.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Fostered collaboration between departments on various initiatives aimed at improving overall operational efficiency across multiple shifts.
- Managed communication between associates and management, addressing key issues and needs.
- Provided support to upper management by generating comprehensive reports detailing productivity, employee performance, inventory levels, and other relevant metrics from the night shift operations.
- Collaborated with other department supervisors to coordinate cross-functional projects during nighttime hours.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Implemented quality control measures to ensure products met company standards before leaving the facility during the night shift operations.
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Maintained accurate inventory levels through diligent oversight and thorough record keeping practices.
- Participated in continuous improvement efforts, identifying areas for potential enhancements within night shift operations based on data analysis and observation.
- Played an integral role in meeting production targets by closely supervising staff activities throughout each stage of the process.
- Cultivated professional working relationships with peers and supervisors.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Assisted customers with complaints, questions, and concerns.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
- Coordinated with maintenance teams to schedule repairs or equipment maintenance during non-peak hours to minimize disruption to workflow.
- Compiled reports on production shortfalls, accidents and equipment problems.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
Trident High School
Whakatane, BOPSkills
- Supervisory Experience
- Training experience
- Interpreting Job Specifications
- Continuous Improvement
- Assigning Work
- Staff Development
- Process Improvement
- Solutions Development
- Work Planning and Prioritization
- Management abilities
- Process improvement strategies
- Work Area Inspection
- Worker Training
- Conflict Resolution
- Staff Supervision
- Coaching and Mentoring
- Training and mentoring
- Active Listening
- Computer Skills
- Quality Control
- Safety awareness
- Continuous improvements
- Production Error Correction
- Employee Motivation
- Customer Service
- Performance Improvement
- Equipment Maintenance
- Stock Rotation
- Team Collaboration and Leadership
- Problem-Solving
- Relationship Building
- Customer Relations
- Flexible and Adaptable
Timeline
Night Shift Supervisor
McDonalds
12.2007 - 03.2024
Trident High School