Summary
Overview
Work History
Education
Skills
Timeline
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Paramvir Singh

Auckland,AUK

Summary

Results-oriented manager with extensive experience in team leadership and customer engagement at Sals Pizza. Demonstrated success in enhancing operational efficiency and profitability through effective problem-solving and budget management. Expertise in analytical decision-making and team development, driving high performance and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Manager

Sals Pizza
04.2024 - Current
  • Motivated employees to boost productivity and engagement in workplace.
  • Accomplished various tasks within established timeframes, ensuring operational efficiency.
  • Maintained organized, safe environments for employees and patrons.
  • Resolved disputes promptly, fostering open communication to enhance customer satisfaction.
  • Controlled costs to maintain budget compliance and increase profits.
  • Built high-performing teams through strategic recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively to optimize financial performance while investing in essential resources for growth.
  • Streamlined workflows by identifying bottlenecks and implementing targeted solutions.

Sales Associate

Noel Leeming
08.2022 - 12.2023
  • Developed strong relationships with customers to promote loyalty and repeat visits.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Administered returns, exchanges, and refunds according to established store guidelines.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Displayed calm demeanour while addressing issues in high-pressure environments.
  • Assisted customers in finding products and checking inventory at different locations.
  • Ensured product availability by rotating stock and restocking shelves regularly.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.


Vending Manager

Coca Cola Amatil
03.2018 - 08.2022
  • Recorded sales progress in Salesforce database.
  • Called and followed up with clients until final sales closed.
  • Managed successful client relationships through consistent communication and prompt issue resolution.
  • Developed comprehensive sales plans to achieve consistent year-over-year growth in the B2B market segment.
  • Assessed competitors'' offerings regularly to maintain a competitive edge in the ever-changing market landscape.
  • Devised competitive pricing strategies while maintaining profitability targets across all business channels.
  • Delivered exceptional client presentations, showcasing product offerings and highlighting unique selling points effectively.

Education

National Diploma in Business Administration - Accounting Principles

Eastern Institute of Technology
Napier City, NZ
11-2016

Skills

  • Team management
  • Prioritization skills
  • Analytical decision-making
  • Critical thinking and problem resolution
  • Written and verbal communication
  • Digital proficiency
  • Customer segmentation
  • CRM software

Timeline

Manager

Sals Pizza
04.2024 - Current

Sales Associate

Noel Leeming
08.2022 - 12.2023

Vending Manager

Coca Cola Amatil
03.2018 - 08.2022

National Diploma in Business Administration - Accounting Principles

Eastern Institute of Technology

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Paramvir Singh