PARDEEP KAUR
Auckland
Summary
Driven professional with a proven track record in payroll processing and employee relation. Demonstrated ability to enhance teamwork and streamline operations, contributing to significant departmental improvements. Troubleshoots technical issues and provide friendly customer service to resolve any problem.
Overview
1
1
year of professional experience
1
1
Certification
Work History
DC Team Member
Ceres Organics
09.2024 - Current
- Utilized warehouse management software to track inventory levels and generate reports for management, supporting strategic decision-making.
- Ensured compliance with industry standards in warehouse management by customizing and configuring relevant features within the SAP EWM system.
- Dealing with customers of Health and Beauty Department
- Collected, arranged, and input information into database system.
Administrative and Payroll Assistant
Woodlore International
12 2019 - 07 2024
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Performed data entry tasks and maintained accurate records of employee payroll information.
Customer Service Representative
Forrex Logistics
09 2017 - 11 2019
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates
- Improved resolution time with effective problem-solving for customer complaints.
Front Desk Receptionist
Real Estate Organisation( Part-time)
01 2018 - 07 2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Cashier Team Lead
Burrito Boyz
04 2016 - 07 2017
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with vendors,customers and team members to solve problems
Education
High School Diploma -
LAMBTON COLLEGE
Toronto, Canada12.2017
Associate of Arts -
GURU NANAK DEV UNIVERSITY
Skills
- Warehouse management
- Database management
- Payroll administration
- Data entry
- Effective communication
- Customer service
Certification
Occupational Health and Safety,
First Aid and CPR certified - Aug 2021
REFERENCE - available upon request
Timeline
DC Team Member
Ceres Organics
09.2024 - Current
Administrative and Payroll Assistant
Woodlore International
12 2019 - 07 2024
Customer Service Representative
Forrex Logistics
09 2017 - 11 2019
Front Desk Receptionist
Real Estate Organisation( Part-time)
01 2018 - 07 2018
Cashier Team Lead
Burrito Boyz
04 2016 - 07 2017
High School Diploma -
LAMBTON COLLEGE
Associate of Arts -
GURU NANAK DEV UNIVERSITY