Parisa Khodabandeh

• Conduct microbiological testing and analysis of water samples to ensure safety and compliance with health standards.
• Perform routine water quality assessments, identifying contaminants and reporting findings to relevant stakeholders.
• Analyse data and prepare comprehensive reports on water testing results, demonstrating strong research and analytical skills.
• Collaborate with team members to maintain laboratory accuracy and efficiency, ensuring adherence to strict laboratory protocols and safety standards.

• Manage and support a team of mentors, helping to coordinate activities and ensure effective mentoring relationships.
• Enhance leadership skills by overseeing mentor-mentee matches and providing guidance to ensure program success.

• Undergoing training to assist clients by providing accurate and relevant information on legal rights, obligations, and available services.
• Developing strong interviewing and client communication skills crucial for legal practice.

• Maintained meticulous records of client invoices and payments, ensuring compliance with financial regulations.
• Engaged in detailed research to resolve billing disputes, fostering strong client relationships through clear communication.

I dedicated my time to the crisis team, volunteering approximately once a week, where I responded to incoming calls and coordinated intake procedures as needed.

Prepared the delivery van for weekly meal distributions and accompanied the team to deliver meals to children in need.

• In this role I engaged with customers through various communication channels, including phone, email, and face-to-face interactions, to offer information and assistance.
• My focus was on creating positive initial impressions to warmly welcome both existing clientele and prospective customers.
• I also facilitated product discovery and utilised the store system to verify merchandise availability at other locations.

• Provided exceptional customer service by warmly greeting patrons, assisting with merchandise location, and offering expert product suggestions.
• Utilised a POS system for seamless processing of sales, returns, online orders, and gift card activations.
• Proficiently managed merchandise, labelling items and arranging them by size or colour.