Summary
Overview
Work History
Education
Skills
Languages
Volunteer
Timeline
Generic

Parker Skagen

Wellington

Summary

Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for an opportunity to implement and develop my skill and knowledge of administration and develop my career in the legal industry.

Overview

7
7
years of professional experience

Work History

Volunteer

Workers’ Rights Service
07.2023 - Current
  • Supporting client interviews
  • Legal research
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

Wellington Community Justice Project
03.2023 - Current
  • Advocating for prisoner’s rights
  • Receiving and replying to letters from prisoners
  • Research of law and legal issues

Project Administrator

TAS - Nursing Workforce
01.2023 - Current
  • Project administration/ coordination
  • Investigating, inputting, and analysing data
  • Establishing new processes quickly and efficiently
  • Financial reporting and creating key documentation
  • Inbox management, planning and coordination
  • Liaising with Project Manager
  • Training new hires

Business Support Coordinator

Ministry of Health
09.2021 - 12.2022
  • Rendered on-demand support to the Immunisation team
  • Onboarding process for new personnel, expediting full operational competency through standardized curricula.
  • Processing and checking payments
  • Investigating, inputting, and analysing data
  • Establishment and implementation of process
  • Use of Jira, Salesforce, FPIM and Tandem Travel
  • Travel booking and invoicing
  • Inbox management

Secretary/ Support Advisor

Wellington
07.2021 - 10.2021
  • Calendar management
  • Minute taking
  • Inbox management
  • Invoicing and filing
  • Travel booking

Payroll Advisor

Education Payroll Limited
04.2018 - 07.2021
  • Ensuring a smooth delivery of fortnightly payroll
  • Answering customer queries via phone and email
  • Generating and completing payroll reports
  • Calculating complex pay related terminations
  • Investigating and resolving complex customer issues
  • Data entry
  • Ensuring compliance with data privacy and security laws
  • Mentoring and training other members of staff

Technical Support Specialist

Concentrix
02.2017 - 02.2018
  • Providing general technical advice to customers over the phone
  • Recording detailed case notes for each customer in a timely fashion
  • Analyzing issues to identify troubleshooting methods needed for quick remediation
  • Collaborating with supervisors to escalate and address issues where required
  • Selling insurance to eligible customers

Telesales Representative

Contact Centres New Zealand
04.2016 - 09.2016
  • Warm and cold calling prospective students
  • Call coding, emailing prospective students, completing applications, processing information on Microsoft Excel/Word
  • Overcoming objections using friendly, persuasive strategies
  • Assisting with training and orientation of new employees

Education

Bachelor of Laws -

Victoria University
11.2025

Skills

  • Highly adaptable and efficient learner
  • Strong interpersonal and relationship skills
  • Strong attention to detail
  • Microsoft Office Suite (365, Word, Outlook, Excel, PowerPoint, Teams)
  • Leadership skills and independent working
  • Excellent verbal and written communication
  • Positive attitude
  • Excellent problem-solving ability

Languages

New Zealand Sign Language
Elementary

Volunteer

Workers' Rights Service

August 2023 - current

  

  • Supporting client interviews
  • Legal research
  • Training on employment law


Wellington Community Justice Project - Prisoner Support

April 2023 - current


  • Advocating for prisoner’s rights
  • Receiving and replying to letters from prisoners
  • Legal research



Timeline

Volunteer

Workers’ Rights Service
07.2023 - Current

Volunteer

Wellington Community Justice Project
03.2023 - Current

Project Administrator

TAS - Nursing Workforce
01.2023 - Current

Business Support Coordinator

Ministry of Health
09.2021 - 12.2022

Secretary/ Support Advisor

Wellington
07.2021 - 10.2021

Payroll Advisor

Education Payroll Limited
04.2018 - 07.2021

Technical Support Specialist

Concentrix
02.2017 - 02.2018

Telesales Representative

Contact Centres New Zealand
04.2016 - 09.2016

Bachelor of Laws -

Victoria University

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