Skilled Assembly Line Lead Supervisor with significant experience in managing production processes, including quality assurance and workflow optimization. Strengths include solid leadership abilities, adept problem-solving skills, and proficiency in lean manufacturing principles. Previous work has shown significant improvements in operational efficiency and cost reduction through effective team management and process refinement.
Overview
11
11
years of professional experience
Work History
Assembly Line Lead Supervisor
SISTEMA PLASTICS LIMITED
Airport Oaks, Auckland, Auckland
09.2018 - Current
Directed and supervised a team of 35 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Implemented cost-cutting measures without compromising quality of services offered.
Collaborated with other departments to coordinate workflow processes between teams.
Acted as a liaison between upper management and staff, facilitating open communication.
Implemented new operational procedures, increasing efficiency.
Implemented quality control measures, significantly reducing error rates.
Trained new employees on company policies, job duties, and performance expectations.
Led weekly team meetings to discuss progress, address issues, and plan future actions.
Maintained positive working relationship with fellow staff and management.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Assessed company operations for compliance with safety standards.
Catering Assistant
LSG sky chefs (Economy class)
Auckland airport
02.2018 - 08.2018
Assisted in setting up and breaking down catering events.
Prepared food items according to recipes and instructions.
Restocked supplies when needed throughout the duration of events.
Maintained a safe working environment by adhering to safety protocols at all times.
Adhered to all health department regulations regarding food handling and sanitation practices.
Set up and cleaned up food preparation and service stations before and after catered events.
Customer Service Representative
Countdown Hunter Plaza
Papatoetoe, Auckland
11.2016 - 09.2017
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Customer Service Representative
Mobil- Puhinui Road
02.2014 - 03.2015
Greeted customers, answered questions and provided assistance with purchases.
Maintained cleanliness of the store, including floors, shelves, counters and windows.
Stocked shelves with merchandise and ensured that pricing was correct.
Assisted customers in locating items throughout the store.
Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
Ensured all store policies were adhered to by customers at all times.
Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Responded to questions about local area and company services.
Education
National diploma in business (Level-5) - Business Management
Queens Academic Group
Auckland
02.2014
Diploma in accountant - Accounting
Punjab
India
09.2012
Diploma in aviation and hospitality management -
India
02.2011
Police prep course (Level-3) -
Manukau Institute of Technology
Central Board of Secondary Education India
India
Skills
Workflow Coordination
Strong leadership
Cost-reduction strategies
Employee engagement
Handling employee safety issues
Standard Operating Procedures
Report Generation
Process Improvement
Daily report prep
Shift Scheduling
Regulatory Compliance
Employee Coaching
Workplace Safety
Quality Control
Product quality control
Operations Management
Production enhancement
Accomplishments
Fire Extinguisher (Safety 'n Action Ltd, an accredited NZQA.
Forklift stacker Licence from ASWEFA NZQA.
First Aid Certificate St John NZQA.
Hobbies and Interests
Helping People in need.
Mountain climbing.
Reading books on crime.
Watching Documentary on crime.
References
Brant Leo
Manufacting manager at Sistema plastics
contact- 021868582
Timeline
Assembly Line Lead Supervisor
SISTEMA PLASTICS LIMITED
09.2018 - Current
Catering Assistant
LSG sky chefs (Economy class)
02.2018 - 08.2018
Customer Service Representative
Countdown Hunter Plaza
11.2016 - 09.2017
Customer Service Representative
Mobil- Puhinui Road
02.2014 - 03.2015
National diploma in business (Level-5) - Business Management
Queens Academic Group
Diploma in accountant - Accounting
Punjab
Diploma in aviation and hospitality management -
Police prep course (Level-3) -
Manukau Institute of Technology
Central Board of Secondary Education India
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