Overview
Work History
Education
Skills
References
Phonenumber
Timeline
Generic

Parminder Kaur

Flatbush,Auckland

Overview

11
11
years of professional experience

Work History

Inbound Outbound Dispatcher

Armourguard Security
Auckland
09.2024 - Current

• Ensuring Cash Inward-Outward Operation functions operate smoothly on your

rostered shift

• Ensure compliance with Inward-Outward procedures and processes

• Work closely with the I/O Manager to ensure the service we provide is above our

client’s expectations

• Responsible for ensuring compliance of Inward-Outward procedures and

processes active inclusion in toolbox meetings and training

• Responsible for adhering to the company OH&S policy, system and procedures

Cashier

Armourguard Security
07.2023 - 09.2024
  • Processing Payments of various banks and Commercial sites
  • Arranging supply orders
  • Handling big amount of Cash transactions.

Restaurant Manager

Subway
11.2020 - 07.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Retail Supervisor

Zesto café and retail store Christchurch
05.2016 - 10.2019
  • Managing the shop when manager is away
  • Giving best customer service
  • Giving my best to reach the KPI for the weeks
  • Determining product mix and stock level
  • Setting service standard
  • Keeping records of stock levels and all financial transactions
  • Training and supervising staff
  • Servicing customers to the shop
  • Handling complaints
  • Maintaining confidentiality
  • Ensuring compliance with occupational health and safety regulations.

Customer service representative/Food and coffee specialist

Z Energy Hornby
10.2014 - 05.2016
  • Best Customer service
  • Handling food preparation/Coffee making
  • Handling cash
  • House keeping / Opening and Closing of store.

Customer service representative

Coriander’s Indian Restaurant
12.2013 - 02.2015
  • Front staff
  • Best Customer service
  • Handling cash
  • House keeping.

Education

Post Graduation Of Business Management Level 8 -

ICL Business School Auckland
01.2020

Graduate Diploma in Management Level 7 -

Royal Business College Christchurch New Zealand
01.2014

BACHELOR OF COMMERCE -

Khalsa College, Amritsar (India)
2013

Skills

  • Ability to work on my own and as part of a team
  • Flexibility to respond to a variety of work situations
  • Ability to work under pressure
  • Commitment to delivering a high level of customer service
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient

References

  • Kiran, Armourguard, 021 076 6306
  • Rowel, Armourguard, +64 22 034 4229
  • Rodney , Armourguard, +64 27 700 9829

Phonenumber

02040264726

Timeline

Inbound Outbound Dispatcher

Armourguard Security
09.2024 - Current

Cashier

Armourguard Security
07.2023 - 09.2024

Restaurant Manager

Subway
11.2020 - 07.2023

Retail Supervisor

Zesto café and retail store Christchurch
05.2016 - 10.2019

Customer service representative/Food and coffee specialist

Z Energy Hornby
10.2014 - 05.2016

Customer service representative

Coriander’s Indian Restaurant
12.2013 - 02.2015

Graduate Diploma in Management Level 7 -

Royal Business College Christchurch New Zealand

Post Graduation Of Business Management Level 8 -

ICL Business School Auckland

BACHELOR OF COMMERCE -

Khalsa College, Amritsar (India)
Parminder Kaur