Parmod Dhanda
Helensville, Auckland
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Project /Operations Administrator
Optic Security Group
01.2023 - Current
- Assisted with documenting key processes and procedures and security protocols.
- Analyzed department metrics and performance and reported findings to management.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Supported finance, sales, and technician team by handling all administrative tasks.
- Outsourced unnecessary services to save on labor, supplies, and equipment costs and adhere to company budgets.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
Operational Logistics Specialist
Fonterra Co-operative Group
11.2018 - 10.2022
- Proven ability to learn quickly and adapt to new situations.
- Delivered services to customer locations within specific timeframes.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Supply Chain Coordinator
Fonterra Co-operative Group
12.2017 - 11.2018
- Maintained domestic and international supplies by coordinating with international contacts to source materials and manage distribution.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Oversaw demand planning, purchasing, and logistics.
Retail Sales Coordinator
Fisher & Paykel Appliances
05.2016 - 10.2017
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Team Sales Manager
Salmat
04.2012 - 04.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Project Administrator
Salmat
04.2011 - 04.2012
- Coordinated power equipment use and maintenance to create safe working environment, limit accidents and prevent damages.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Coordinated planning, scheduling, and successful execution of multiple large-scale Mercury Energy projects.
Sales Representative
Salmat
08.2009 - 04.2011
- Increased sales with the execution of full sales cycle processing from initial lead processing through conversion and closing.
- Kept detailed records of daily activities through an online customer database.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Developed, maintained and utilized diverse client base.
Education
Bachelor of Commerce - International Business Management
University of Auckland
Auckland, NZ11.2015
Skills
- Government Rules and Regulations
- Accuracy and Efficiency in Documentation
- Complex Problem-Solving
- Inventory Coordination
- Manage Operations
- Mathematical Calculation and Reasoning
- Shipment Processing
- Key Performance Indicators (KPIs)
- Logistics Expertise
- Materials Planning and Logistics
- Quality Improvement Strategy
- Continuous Improvement Projects
- Project Planning
- Strategic Vision
- Operational Efficiency and Safety
- P&L Administration
- Warehouse Operations
- ERP Systems
Websites
Timeline
Project /Operations Administrator
Optic Security Group
01.2023 - Current
Operational Logistics Specialist
Fonterra Co-operative Group
11.2018 - 10.2022
Supply Chain Coordinator
Fonterra Co-operative Group
12.2017 - 11.2018
Retail Sales Coordinator
Fisher & Paykel Appliances
05.2016 - 10.2017
Team Sales Manager
Salmat
04.2012 - 04.2016
Project Administrator
Salmat
04.2011 - 04.2012
Sales Representative
Salmat
08.2009 - 04.2011
Bachelor of Commerce - International Business Management
University of Auckland
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