PARTEEK KAUR SIDHU
Henderson,AUK
Summary
Dynamic customer service professional with a proven track record at Qasbah, excelling in complaint resolution and team development. Adept at implementing strategies that enhance service efficiency, I thrive in fast-paced environments, demonstrating strong adaptability and technical troubleshooting skills to elevate client satisfaction and operational success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Gas station
Henderson, Auckland
07.2024 - Current
- Assisted customers with inquiries, providing friendly and efficient service.
- Handled complaints and resolved issues to ensure customer satisfaction.
- Processed transactions, managed orders, or provided information about products/services.
- Maintained a welcoming and professional demeanor in a fast-paced environment.
Customer Service Manager
Qasbah
Henderson, Auckland
07.2024 - Current
- Supervised and trained volunteer customer service representatives to ensure excellent service.
- Managed customer interactions, resolving complex issues and ensuring satisfaction.
- Developed and implemented strategies to improve service efficiency and client experience.
- Coordinated schedules, assigned tasks, and maintained smooth daily operations.
Trainee
Punjab agricultural university
Ludhiana, Punjab
01.2022 - 06.2023
- Built relationships with coworkers and team members to increase work productivity.
- Completed on-the-job training sessions and demonstrated learned skills to supervisors.
- Collaborated with cross-functional teams to complete tasks.
- Performed fieldwork assignments and visited various stores locations.
Intern
Agriculture and Farmer's Welfare Department
Jalandhar, Punjab
02.2023 - 04.2023
- Gained experience, exposure and knowledge of career-specific procedures and systems.
- Developed strong organizational and time management skills by completing multiple tasks simultaneously.
- Demonstrated ability to take initiative and work independently on assigned projects.
Education
Post-Graduate Diploma in Science - Environmental Science
Auckland University of Technology
Auckland CBD06-2025
Bachelor (Hon) of Science - Horticulture
Punjab Agriculture University
Ludhiana, Punjab08-2023
Skills
- Complaint resolution
- scheduling
- Account updating
- Technical troubleshooting
- Coordination
- Team development
- Adaptability and flexibility
- Inventory optimization
Timeline
Customer Service Representative
Gas station
07.2024 - Current
Customer Service Manager
Qasbah
07.2024 - Current
Intern
Agriculture and Farmer's Welfare Department
02.2023 - 04.2023
Trainee
Punjab agricultural university
01.2022 - 06.2023
Post-Graduate Diploma in Science - Environmental Science
Auckland University of Technology
Bachelor (Hon) of Science - Horticulture
Punjab Agriculture University
Similar Profiles
Raj PatelRaj Patel
Cashier Team Lead at Gas StationCashier Team Lead at Gas Station
Ehab Assad AqqaybiaEhab Assad Aqqaybia
Light vehicle technician at Gas StationLight vehicle technician at Gas Station
Carlos ZayasCarlos Zayas
Cashier at Gas StationCashier at Gas Station
Tahir MehboobTahir Mehboob
Cashier at Circle K Gas Station/ Sunoco A- Plus Gas StationCashier at Circle K Gas Station/ Sunoco A- Plus Gas Station
Roshan Rogi EapenRoshan Rogi Eapen
Freight Sorting Officer at NZ PostFreight Sorting Officer at NZ Post