Parvinder Kaur
Auckland,AUK
Summary
- Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges.
- Dependable and detail-oriented to manage multiple tasks and priorities.. Recognized for exemplary customer service and team collaboration.
- highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and communication skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Uber Partner
Uber
, Auckland
03.2017 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination
- Adhered to local driving laws while transporting passengers safely from point A to point B..
- Proficient in handling challenging customers with tact and composure, ensuring a secure and positive ride experience for all Uber passengers
- Organized vehicle maintenance and ensured it was up-to-date with all required certifications.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Managed customer complaints professionally and courteously.
Customer Service
Building Material Supplies
, Auckland
01.2014 - 03.2017
- Provided technical support to customers via phone, email, and web chat.
- Answered customer inquiries and resolved customer issues in a timely manner.
- Maintained detailed records of customer interactions, complaints, comments, and inquiries in the database.
- Greeted customers and provided assistance with product selection.
- Worked collaboratively with other team members to ensure smooth daily operations of the store.
Education
Master of Arts - Political Science
Kurukshetra University
India2002
Skills
- Vehicle Maintenance
- Customer Engagement
- Wheelchair Assistance
- Safe Driving
- Customer Service
- Time Management
- Communication
- Clean Driving Record
- Passenger Reviews or Endorsements
- Valid Driver's License
- Efficiency and Time Management
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Other
- Valid Driving Licence
- NZ Citizen
- Full Right to work in New Zealand.
- Willing to go through pre-employment medical check.
References
References available upon request.
Timeline
Uber Partner
Uber
03.2017 - Current
Customer Service
Building Material Supplies
01.2014 - 03.2017
Master of Arts - Political Science
Kurukshetra University
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