Parvinder Singh
Manurewa,AUK
Summary
To obtain management position in banking, marketing and accounting related functions or similar management and accounting position and to utilize present skills, abilities, experience for future growth of your esteemed establishment.
I am a self-motivated, hard working person and am able to work under pressure within a team or on my own initiative. I offer enthusiastic and energetic commitment to my work as well as take analytical approach to problem solving. I take challenges and the effort I put to achieving goals beyond the call of duty. My experience and skills in daily banking operations, along with the tactful approach to handling problems has always been appreciated by organizations I have worked with.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Leader
Krispy Kreme
07.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Security Officer
Cityguard
12.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Real Estate Agent
VPC Alliance, MALAYSIA
09.2020 - Current
- Prepare comparative market research analysis to establish a realistic asking price
- Identify which assets are a property’s top selling points for that particular neighbourhood, plus pinpoint the best places to invest money in improvements
- Stage the property to make it appealing to buyers
- Photograph the property inside and out
- List the property on the local Multiple Listing Service (MLS)
- Advertise real estate properties to gain the attention of prospective buyers
- Supervise and/or schedule property showings and open house events
- Draft and prepare documents, such as offers, contracts and closing statements
- Communicate with appraisers, lenders and home inspectors
Internal Audit
FWD Takaful Berhad (Formerly Known as HSBC Amanah Takaful Berhad)
08.2019 - 08.2020
- Assist the Head of Internal Audit to plan the annual audit plan using the risk-based approach to meet the Bank Negara Malaysia (BNM) requirements
- Assist the Head of Internal Audit to plan internal audits in accordance with the approved annual audit plan
- Ensure assigned projects are completed in a timely manner and within the set timeline
- Evaluate effectiveness and efficiency of the financial, operational and Syariah processes and related internal controls, and ensure compliance with the BNM corporate governance framework, and established policies/procedures
- Identify weaknesses in control activities and make value-added recommendations for process improvements
- Communicate audit findings to local management via conducting of closing meetings at the end of fieldwork review
- Prepare audit report to present the audit issues, risks and recommendations to Audit Committee
- To review and follow up on audit remedial action plans and submit periodic reports to Management and Audit Committee
- Perform ad hoc tasks and special projects review as assigned from time to time
- To develop a collaborative, partnership relation with Auditees and Business units across the entity
BRCM Assistant Manager
FWD Takaful Berhad (Formerly known as HSBC Amanah Takaful Berhad)
11.2017 - 07.2019
- Responsible for the oversight of Operations/IT BRCM activity in Insurance Malaysia
- Manages current and emerging risk exposures, that risks and issues have been identified, assessed and are being managed via appropriate internal controls in line with risk appetite and any regulatory and Group Standards / Policy requirements, including the IT and Operations Functional Instruction Manuals
- Responsible for developing and implementing within Insurance Malaysia, best practice processes to manage all aspects of Operational Risk and Internal Control in line with the Group’s Operational Risk & Management Framework with guidance from Global RBWM, Regional/Local RBWM and HTS
- Liaising with Group/Local Risk, Group/Local Legal and Group/Local Tax on BRCM to ensure IT/Operations operates correctly within the boundaries set by these functions
- Responsible for ensuring the consistent and effective implementation and performance of operational risk management in the first line of defence
- Coordinate any control improvement activities and report to Insurance/RBWM management and Global Insurance HTS BRCM
- Develops strong relationship with HTSA, RBWM and Insurance Business BRCMs to discuss issues, share best practices and ensure alignment of RCAs and internal control monitoring plans in order to prevent duplication and gaps
- Responsible for consolidation and oversight of BRCM activities for Operations/IT and Business across Insurance
- Conduct first line operational risk activities, build and implement a risk and control framework for business and Operations/IT
Business Standard Assistant Manager (Contract)
HSBC Bank Malaysia Berhad
01.2017 - 11.2017
- Participate in the implementation of Global programmes and local key change management initiatives to ensure operational and financial risk exposure is considered and addressed
- Serve as a conduit between the INMY Business, In-Country and the Regional teams to ensure Global programmes are strategically aligned
- Support and guide the Global programmes and FCR related projects to ensure financial crime risks are mitigated and risk based prioritization occurs (e.g
- SCC/PEP/Sanctions/HRC remediation projects)
- Assuring policy and procedure are updated following changes made in FIM/regulatory requirements
- Support business in ensuring FCR dispensation/risk acceptance and mitigation controls are in place
- Work in partnership with local in-country and Regional teams to develop and/or provide FCR training programme
- Coordinate compliance to governance with INMY Operation teams on Group Operational, AML, Sanctions and local Regulatory guidelines
- Provide consultancy and guidance to INMY Operational teams in implementing and complying with Financial Crime Risks related requirements
- Support line manager in co-ordinating and preparing the necessary for Financial Crime Compliance Steering Committee in order to keep top management abreast highlighted and escalated on FCC related matters/issues/risks
- Support line manager in Sanctions administration implementation in the INMY Operations teams
Assistant Manager, Compliance – Financial Crime Intervention (Contract)
Great Eastern Life Assurance (Malaysia) Berhad
03.2016 - 12.2016
- Perform checking and give advice to departments on compliance and applications of AML/CFT regulatory policies, internal guidelines and operating processes
- Work closely with business units to assist in the AML/CFT periodic customer screening process and customer review of true positive matches
- Monitor operating department’s compliance in the area of AML/CFT through conducting compliance monitoring programme
- Undertake the monitoring and review of Suspicious Transaction Reports (STRs) and AML/CFT reporting to BNM
- Prepare periodic reporting to stakeholders within the company (i.e
- AML Compliance Officer and Group Compliance)
- Be involved in the review and maintenance of AML/CTF compliance policies, standard operating procedures and compliance framework, including various red-flag reports
Branch Office/ Executive
Maybank Berhad
11.2011 - 11.2014
- Process transactions accurately and respond to customer request efficiently
- Validating branch operation transactions to ensure accuracy and in accordance to the Bank’s set procedures and rules
- Overview of credit analysis, writing and handling frontline operations
- (eg : remittance/current account/ saving account)
- To solicit mortgage business referred by business partners
- (eg: developers, solicitors, real estate agents, values)
- To implement sales strategies and policies set by the management
- To be well conversed with changes in the marketing environment and to provide feedback to Management for appropriate action
- Effectively involved in product marketing to meet sales target
- To ensure of data accuracy and maintain high quality customer information, thus increasing the ability to service a customer
- Act as an advisor to potential customers and clients on their financial investments and needs
- Develop and expand the existing customer database and soliciting new business
- Ensure consistent delivery of excellent quality to customer and clients
- Promote and cross sell of financial products through roadshows, lead generators by cold calls, sales blitz, and customer referrals
- Recognizing the urgency in meeting deadlines for management reports and updates
Fund Accountant
RBC DEXIA, MALAYSIA
05.2011 - 11.2011
- Prepare timely and accurate Net Assets Values (NAV), yields, distributions, and other fund accounting output for subsequent review
- Record accurately, and in accordance with the Department policies and procedures, such accounting records as securities positions, corporate actions related, and journal entries
- Reconcile various accounts, or reviewing reconciliations prepared by others, and promptly researching and correcting any variances
- Identify exceptions and problems affecting accounting records and prices, communicating same to management, and assisting in their resolution
- Assist, as assigned, in preparing audit schedules, compliance reports, tax returns, financial statements, or other reports
- Write reports periodically to management on Fund activities and other related issues
- Research, as assigned, certain securities in Fund portfolios for the purpose of ensuring proper accounting treatment (such as the nature of distributions, original issue discounts, and international valuations) and compliance with tax, and prospectus restrictions and limitations
- Institutional fund accounting processes also include preparing, reconciling and distributing reports to/from marketing, separate custodians and investment management
- Participate in regular rotation of trade processing and other accounting processes to prepare the fund accounting system for the next day
Education
MBA - Applied Management
Eastern Institute of Technology
Auckland, New Zealand09-2024
Bachelor's Degree - Bachelors of Commerce and Administration, Accounting and Commercial Law
Victoria University of Wellington
Wellington, New Zealand01.2011
Secondary/SPM - Science
High School Bukit Mertajam
12.2006
Skills
- MS Office
- MS Excess
- General security
- Superior customer service
- Surveillance
- Relationship building and management
- Conflict de-escalation
Additional Information
I am a self-motivated, hard working person and am able to work under pressure within a team or on my own initiative. I offer enthusiastic and energetic commitment to my work as well as take analytical approach to problem solving. I take challenges and the effort I put to achieving goals beyond the call of duty. My experience and skills in daily banking operations, along with the tactful approach to handling problems has always been appreciated by organizations I have worked with.
Coursework
- Basic Banking Operations (Maybank)
- Credit (Maybank)
- Banking Law & Practise (Maybank)
- AML/CTF: Compliance & The Law (Maybank)
- BAFIA 1989 & BNM Guidelines (Maybank)
- Exchange Control Rules & Regulation (ECM) (Maybank)
- Communication & Grooming (Maybank)
- Essential Selling Skills (Maybank)
- Team Effectiveness Programme (Maybank)
- Hi Impact Supervisory Course (Maybank)
Languages
English
Bahasa Malaysia
Punjabi
Hindi
Topskills
- MS Office, >5, Advanced
- MS Excess, >5, Advanced
Personal Information
- Age: 33
- Date of Birth: 11/11/89
- Gender: Female
- Nationality: Malaysia
- Marital Status: Married
Certification
- Certificate of Approval (COA, GREEN)
Timeline
Security Officer
Cityguard
12.2023 - Current
Team Leader
Krispy Kreme
07.2023 - Current
Real Estate Agent
VPC Alliance, MALAYSIA
09.2020 - Current
Internal Audit
FWD Takaful Berhad (Formerly Known as HSBC Amanah Takaful Berhad)
08.2019 - 08.2020
BRCM Assistant Manager
FWD Takaful Berhad (Formerly known as HSBC Amanah Takaful Berhad)
11.2017 - 07.2019
Business Standard Assistant Manager (Contract)
HSBC Bank Malaysia Berhad
01.2017 - 11.2017
Assistant Manager, Compliance – Financial Crime Intervention (Contract)
Great Eastern Life Assurance (Malaysia) Berhad
03.2016 - 12.2016
Branch Office/ Executive
Maybank Berhad
11.2011 - 11.2014
Fund Accountant
RBC DEXIA, MALAYSIA
05.2011 - 11.2011
Secondary/SPM - Science
High School Bukit Mertajam
MBA - Applied Management
Eastern Institute of Technology
Bachelor's Degree - Bachelors of Commerce and Administration, Accounting and Commercial Law
Victoria University of Wellington
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