Pasepa Velavela
Hamilton,WKO
Summary
Dynamic and dedicated professional with a positive attitude and strong customer service skills, honed at Bula Restaurant. Proven ability in kitchen maintenance and food safety measures, contributing to efficient operations and enhanced guest experiences. Recognized for effective teamwork and problem-solving in high-pressure environments, ensuring satisfaction and quality service.
Overview
20
20
years of professional experience
Work History
Kitchen Hand
Bula Restaurant
12.2025 - 01.2026
- Assisted in food preparation and kitchen organization to ensure efficient workflow.
- Maintained cleanliness and sanitation standards across kitchen equipment and work surfaces.
- Supported chefs by restocking supplies and managing inventory levels during peak hours.
- Operated kitchen equipment safely, adhering to safety protocols and guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Reduced food waste by effectively managing food storage and rotation practices.
- Cleaned and maintained work areas, equipment and utensils.
- Stocked and rotated food items according to expiration dates.
Customer Service Representative
Bula Restaraunt
12.2025 - 01.2026
- Resolved customer inquiries through effective communication and product knowledge.
- Processed orders accurately, ensuring timely delivery and customer satisfaction.
- Assisted customers with account management and service issues, enhancing user experience.
- Collaborated with team members to streamline support processes, improving response times.
Waitress Trainee
Also Doing Waitress in Big Functions and Wedding With Uni Students
06.2018 - 11.2018
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in taking and processing customer orders efficiently.
- Learned menu items to accurately answer customer inquiries.
- Maintained cleanliness and organization of dining area and service stations.
Catering Server
Studies as a Student in Fiji National University as Organized by Our Tutor for Few of Student Including Me to Do Catering in Big Functions and Wedding
06.2018 - 11.2018
- Assisted in setup and breakdown of catering events, ensuring efficient workflow and organization.
- Delivered exceptional service to guests during large functions and weddings, enhancing overall customer experience.
- Participated in training sessions on catering best practices, expanding knowledge of industry standards and techniques.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Answered guest questions about event plans and food service choices.
- Handled food and beverage orders for up to 150 guests, delivering prompt and friendly service.
- Inspected dishes and utensils for cleanliness.
- Maintained clean and safe work environment.
- Assisted customers in selecting menu items, answering questions and providing general information.
Housekeeper
Home to Work as a House Wife Cooking for My 3 Kids and My Husband and Laundry and House Keeping
12.2005 - 01.2018
- Maintained cleanliness and organization of assigned areas to ensure guest satisfaction.
- Operated cleaning equipment efficiently, adhering to safety protocols and best practices.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels.
Education
No Degree - Training in Front Office Operation
Pacific Polytech
Lautoka Campus, Fiji04-2024
No Degree - Certificate of Attainment in Caregiver
Fiji National University
Naceva Campus , Fiji06-2023
No Degree - Attainment in Restaurant Operation
Fiji National University
Namaka, Nadi,Fiji03-2019
Skills
- Positive attitude
- Kitchen cleaning and maintenance
- Customer service
- Team collaboration
- Food safety measures
- Catering support
- Problem-solving
- Stock counting
Timeline
Kitchen Hand
Bula Restaurant
12.2025 - 01.2026
Customer Service Representative
Bula Restaraunt
12.2025 - 01.2026
Waitress Trainee
Also Doing Waitress in Big Functions and Wedding With Uni Students
06.2018 - 11.2018
Catering Server
Studies as a Student in Fiji National University as Organized by Our Tutor for Few of Student Including Me to Do Catering in Big Functions and Wedding
06.2018 - 11.2018
Housekeeper
Home to Work as a House Wife Cooking for My 3 Kids and My Husband and Laundry and House Keeping
12.2005 - 01.2018
No Degree - Training in Front Office Operation
Pacific Polytech
No Degree - Certificate of Attainment in Caregiver
Fiji National University
No Degree - Attainment in Restaurant Operation
Fiji National University