Pat Curtis
Auckland
Summary
Seasoned Engineering Manager adept at seamlessly integrating project technical aspects and making information relatable to non-technical personnel. Experienced leader and program manager with [Number]-year history in field. Clear communicator, decision maker and problem solver.
Experienced and highly determined [Job Title] passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment.
Detail-oriented financial professional adept at coordinating fiscal plans, AP and AR operations as well as inventory management. Good mathematical, communication and problem-solving abilities. Advanced skills in [Software].
Industry Subject Matter Expert providing advanced technical knowledge and analysis of highly specialized applications and operational environment. Perform complex functional systems analysis, design, training and implementation advice on complex problems, including esoteric problems requiring extensive knowledge of subject matter.
Overview
23
23
years of professional experience
Work History
NOC Team Leader
Bw Digital
03.2018 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Engineering Manager
Ultrafast Fibre
05.2015 - 03.2018
- Evaluated project requirements to identify and mitigate risks.
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Coordinated engineering team for projects in commercial and industrial development.
- Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
- Verified construction documentation to meet client requirements and vision.
- Calculated energy savings to promote environmental sustainability and energy conservation to meet aggressive project LEED requirements.
- Recommended design modifications to eliminate [Type] machine and system malfunctions.
Transmission Product Manager
Huawei Technologies
06.2010 - 11.2014
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Managed product demonstrations and testimonials for performance evaluation.
- Maintained positive vendor relations to build strong partnerships.
Transmission Site Controller
Kordia
02.2010 - 06.2010
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Created and distributed reports on internal and external finances, audits, and budgets.
Optical Networks - Subject Matter Expert
Nortel Networks
10.2000 - 10.2008
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Analyzed business problems, identifying root causes and developing robust solutions.
- Collaborated with management to identify and prioritize new development concepts.
- Monitored and tracked user progress to identify improvement opportunities.
- Facilitated product development with implementation of standard best practices.
- Managed user accounts, permissions and group policies for optimal system security.
- Led teams in scheduled and unscheduled equipment maintenance to optimize readiness.
- Installed, configured and monitored new system features based on user needs.
- Assembled, installed and tested new equipment and trained users in effective operation.
- Prepared proposal documentation and specifications based on user analytics.
- Designed and prepared technical reports, studies, and related documentation.
- Developed and presented business cases, presentations and reports to senior management.
- Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
Education
Certificate IV - Computer Networking And Telecommunications
Kangan TAFE College
Melbourne VIC04.2020
Certificate III - Electronics Technology
Kangan TAFE College
Broadmeadows VIC11.1998
Skills
- Continuous Professional Improvement
- Attention to Detail
- Teamwork and Collaboration
- Work Planning and Prioritization
- Shift Checklists
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Timeline
NOC Team Leader
Bw Digital
03.2018 - Current
Engineering Manager
Ultrafast Fibre
05.2015 - 03.2018
Transmission Product Manager
Huawei Technologies
06.2010 - 11.2014
Transmission Site Controller
Kordia
02.2010 - 06.2010
Optical Networks - Subject Matter Expert
Nortel Networks
10.2000 - 10.2008
Certificate IV - Computer Networking And Telecommunications
Kangan TAFE College
Certificate III - Electronics Technology
Kangan TAFE College
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