Pat Leone
PALMERSTONNORTH,MWT
Summary
Dynamic and reliable driver with extensive experience at Palmerston North Taxis, excelling in GPS navigation and clear communication. Proven track record of maximizing passenger satisfaction through exceptional service and maintaining vehicle cleanliness. Skilled in adapting routes efficiently, ensuring timely arrivals while fostering positive relationships with clients.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Taxi driver
Palmerston north Taxis
Cbd, Palmerston North
02.2013 - 09.2026
- Picked up passengers from Palmerston North Taxis bookings, rank points, and phone requests.
- Safely transported passengers to desired destinations, adhering to traffic laws and regulations.
- Provided door-to-door service for passengers in a safe and courteous manner.
- Assisted customers with luggage, mobility needs, and safe vehicle entry and exit.
- Greeted customers and provided assistance with luggage.
- Monitored vehicle condition, fuel levels, and cleanliness before and after shifts.
- Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
- Collected fares according to established rates and ensured fare accuracy through use of meters and GPS systems.
- Collected fares, processed payments, and issued receipts for passenger trips.
- Managed cash and electronic payments for fares accurately.
- Maintained calm service during delays, traffic changes, and customer concerns.
- Responded promptly to customer inquiries regarding transportation options and estimated travel time.
- Communicated with dispatchers using radio and phone for trip updates and availability.
- Navigated Palmerston North streets and suburbs using dispatch instructions and local route knowledge.
- Monitored traffic conditions to determine most efficient route.
- Adapted routes in real-time based on road conditions and passenger requests.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Attended mandatory training sessions related to safety regulations and company policies.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Maintained accurate logbook records including details of trips taken and income received during shift.
- Displayed active listening and offered positive resolutions to passenger concerns.
- Built rapport with regular customers to encourage repeat business.
- Performed basic vehicle maintenance checks to ensure safety and reliability.
- Assisted passengers with special needs, ensuring a comfortable and safe ride.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Assisted disabled passengers entering or exiting vehicles as necessary.
- Provided timely package delivery service in addition to passenger transport. upon request when not transporting passengers.
- Greeted passengers warmly and professionally and engaged in conversation.
- Displayed active listening and offered positive resolutions to passenger concerns.
Driver
Naked Limo
Hokowhitu, Palmerston North
04.2011 - 08.2013
- Navigated Palmerston North streets and suburbs using dispatch instructions and local route knowledge.
- Picked up passengers from Palmerston North Taxis bookings, rank points, and phone requests.
- Assisted customers with luggage, mobility needs, and safe vehicle entry and exit.
Education
Wellington High School
WellingtonSkills
- Fare collection
- Payment processing
- Meter operation
- GPS navigation
- Dispatch radio
- Logbook management
- Vehicle maintenance
- Cash handling
- Local geography
- Clean driving record
- Basic mechanics
- Passenger assistance
- Luggage loading
- Sanitation practices
- Cleaner
- Effective communication
- Time management
- Professional demeanor
Certification
- School certificate 3 subjects, English, Mathmatics and Technical drawing.
- Level 1 first aid course
References
References available upon request.
Timeline
Taxi driver
Palmerston north Taxis
02.2013 - 09.2026
Driver
Naked Limo
04.2011 - 08.2013
Wellington High School