Patience Absolum

Botany Downs,AUK

Summary

Accomplished Waitress Trainer at Marcus Lee, adept at enhancing customer satisfaction through exceptional communication and service prioritization. Proven track record in cash handling and maintaining a clean dining environment. Recognized for teamwork and food safety awareness. Energetic individual with a strong ability to connect with and motivate team members.

Overview

years of professional experience

Work History

Waitress Trainer

Marcus Lee

04.2021 - 11.2024

Developed strong communication skills by effectively delivering information between kitchen staff, management, and waitstaff.
Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Maintained a clean and dining environment for customers and staff members.
Handled cash and eftpos transactions with customers and directed the correct amount of change if need be.
Ensured all of the necessary stock with refilled and on display for customer satisfaction.

Cashier /Crew Kitchen Staff Member

Katrina Absolum

01.2021 - 01.2022

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped kitchen hand prepare vegetables and meat for further use.
Ensure and clean and sanitized environment for customer satisfaction.

Education

No Degree - Hospitality

Kamo High School

Whangarei, NZ

08-2022

Skills

Food safety awareness
Table management
Exceptional communication
Dining area maintenance
Tableside service
Cash handling

Service prioritization
Buffet setup and takedown
Clean and efficient work area
Communication skill
Team player
Respectful

Timeline