Patience Absolum
Botany Downs,AUK
Summary
Accomplished Waitress Trainer at Marcus Lee, adept at enhancing customer satisfaction through exceptional communication and service prioritization. Proven track record in cash handling and maintaining a clean dining environment. Recognized for teamwork and food safety awareness. Energetic individual with a strong ability to connect with and motivate team members.
Overview
4
4
years of professional experience
Work History
Waitress Trainer
Marcus Lee
04.2021 - 11.2024
- Developed strong communication skills by effectively delivering information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained a clean and dining environment for customers and staff members.
- Handled cash and eftpos transactions with customers and directed the correct amount of change if need be.
- Ensured all of the necessary stock with refilled and on display for customer satisfaction.
Cashier /Crew Kitchen Staff Member
Katrina Absolum
01.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped kitchen hand prepare vegetables and meat for further use.
- Ensure and clean and sanitized environment for customer satisfaction.
Education
No Degree - Hospitality
Kamo High School
Whangarei, NZ08-2022
Skills
- Food safety awareness
- Table management
- Exceptional communication
- Dining area maintenance
- Tableside service
- Cash handling
- Service prioritization
- Buffet setup and takedown
- Clean and efficient work area
- Communication skill
- Team player
- Respectful
Timeline
Waitress Trainer
Marcus Lee
04.2021 - 11.2024
Cashier /Crew Kitchen Staff Member
Katrina Absolum
01.2021 - 01.2022
No Degree - Hospitality
Kamo High School
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