PATRICIA RAWHITI
Auckland
Summary
Dedicated professional with extensive experience in staff management and team coordination, skilled in building relationships and training staff to achieve optimal service delivery. Proven ability to develop and implement effective strategies for enhancing team performance and operational efficiency. Seeking to leverage expertise as a Social Worker to support and advocate for clients' needs.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Supervisor
Green By Nature
Auckland, Warkworth
10.2024 - Current
- Assisted team members in daily operations to foster a collaborative work environment.
- Coordinated shift schedules and delegated tasks to optimize workflow efficiency.
- Communicated safety protocols to team, promoting a culture of workplace safety and compliance.
- Trained new staff on operational procedures and company standards for consistency in service quality.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Monitored adherence to safety protocols, fostering a culture of compliance and risk management.
Supervisor
Professional Property Cleaning Services
Auckland
03.2021 - 09.2024
- Oversaw daily operations to optimize workflow and improve team efficiency and productivity.
- Mentored junior staff, providing guidance on best practices and performance enhancement strategies.
- Developed training programs aimed at enhancing employee skills and operational knowledge.
- Coordinated team schedules to align resources with project demands and operational goals.
- Conducted regular performance evaluations, offering constructive feedback to promote professional growth.
- Implemented process improvements that streamlined operations and reduced waste across departments.
Social Worker - Kairahi
Te Puna Hauora O Te Raki Paewhenua
Aucklnd
01.2022 - 08.2022
- Facilitated client assessments to identify needs and develop tailored intervention strategies.
- Coordinated multidisciplinary teams to enhance service delivery and optimize client outcomes.
- Advocated for clients' rights and resources, fostering community connections for support services.
- Collaborated with external agencies to streamline referral processes and improve service access.
Public Facility Cleaner
Civic Contractors Ltd
Auckland
01.2020 - 03.2021
- Maintained cleanliness and sanitation standards throughout facility to promote a safe environment.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Collaborated with team members to optimize cleaning schedules and workflow efficiency.
Supervisor
Biomarine
Auckland
05.2018 - 12.2019
- Supervised daily operations to optimize workflow and enhance team productivity across various departments.
- Facilitated training sessions for new staff to improve knowledge of company policies and operational procedures.
- Coordinated with team members to resolve issues and streamline processes, fostering a collaborative work environment.
- Monitored inventory levels and coordinated supply orders to ensure timely availability of necessary materials.
Chef's Assistant
Colombus Coffee
Auckland
03.2011 - 05.2018
- Developed and implemented innovative menu items to enhance customer satisfaction and drive repeat business.
- Trained and mentored junior kitchen staff, fostering a collaborative team environment for skill development.
- Managed inventory levels, ensuring optimal stock availability while reducing waste through effective planning.
- Maintained high standards of food safety and hygiene, promoting a healthy dining experience for customers.
- Collaborated with front-of-house staff to coordinate service flow, enhancing overall operational efficiency during peak hours.
Bar Manager
Wellsford Inn
Auckland
04.2005 - 03.2011
- Directed daily bar operations, optimizing workflow and enhancing guest satisfaction through effective team management.
- Developed and implemented beverage menus, incorporating seasonal trends to elevate customer experiences.
- Trained and mentored staff on service standards and product knowledge to improve team performance.
- Established positive relationships with suppliers to secure quality products at competitive prices.
- Coordinated promotional events, boosting customer engagement and fostering a vibrant bar atmosphere.
- Organized regular events for staff outside our regular working hours to socialise together and work on our team bonding.
Education
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Papatoetoe High School
Papatoetoe, Auckland01-1981
Skills
- Communications
- Computer Literate
- Time Management
- Problem Solving
- Adaptability
- Emotional Intelligence
- Collaboration
- Critical Thinking
- Attention to Detail
- Conflict Resolution
Certification
National Certificate in Business Administration and Computing (Level 2)
Personal Information
- Title: SOCIAL WORKER
- Driving License: AS303001
Timeline
Supervisor
Green By Nature
10.2024 - Current
Social Worker - Kairahi
Te Puna Hauora O Te Raki Paewhenua
01.2022 - 08.2022
Supervisor
Professional Property Cleaning Services
03.2021 - 09.2024
Public Facility Cleaner
Civic Contractors Ltd
01.2020 - 03.2021
Supervisor
Biomarine
05.2018 - 12.2019
Chef's Assistant
Colombus Coffee
03.2011 - 05.2018
Bar Manager
Wellsford Inn
04.2005 - 03.2011
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Papatoetoe High School