Patricija Plahuta
NEW ZEALAND - WHV
Summary
Described as energetic, open-minded, and positive, with a passion for working with people. With a Work and Holiday Visa, actively seeking a role to apply skills and contribute to both the company and this beautiful country. Brings reliability, a strong work ethic, and a can-do attitude to every challenge. Excited about the prospect of joining the team and making a meaningful impact.
Visa expires on 26th of January 2025.
Overview
7
7
years of professional experience
Work History
Au Pair
Au Pair World
04.2023 - 06.2024
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Transported children safely to school, activities and appointments on time.
- Developed creative activities to encourage physical, social and emotional growth.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Promoted healthy eating habits by preparing nutritious meals and snacks for children.
Customer Support Specialist
Turizem Ljubljana
01.2023 - 03.2023
- • Responded promptly to customer inquiries via phone, email, and social media
- channels, providing accurate information about tourist attractions, events, and
- accommodations in Ljubljana.
- • Assisted customers with booking accommodations, tours, and transportation services,
- ensuring smooth and hassle-free experiences for visitors.
- • Resolved customer complaints and concerns in a timely and professional manner,
- striving to exceed customer expectations and maintain high levels of satisfaction.
Nurse
Dom Lipa
01.2020 - 12.2022
- Applied effective communication techniques when interacting with patients and families
- Demonstrated ability to work independently as well as part of team environment
- Assisted in providing patient care, including administering medications, treatments and performing diagnostic tests
- Assessed and evaluated patient physical, mental, and emotional status to assist with care needs.
Event Hostess
Konkretno Mladi
08.2021 - 11.2021
- Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
- Supported marketing efforts by actively engaging with guests on social media platforms before, during, and after events.
- Coordinated with catering teams to ensure timely delivery of food and beverages, enhancing overall guest satisfaction.
- Served as ambassador for venue, promoting its services and facilities to potential clients during events and networking opportunities.
Various Jobs in Hospitality
Several
06.2018 - 12.2019
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Provided exceptional customer service, greeting customers warmly, taking orders, and ensuring accuracy and efficiency in service.
- Worked flexible hours across night, weekend, and holiday shifts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Retail Worker
Mass
07.2017 - 05.2018
- Operated cash registers and handled cash and card transactions
- Welcomed customers into the store with a friendly and approachable demeanor, providing exceptional customer service throughout their shopping experience.
- Assisted customers in selecting shoes based on their preferences, size, and style, offering personalized recommendations and fitting assistance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Food Service Cashier
La Chocolate
11.2018 - 02.2019
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Exhibited strong communication skills when interacting with both customers and colleagues to foster a positive work environment.
Au Pair
AuPairWorld
01.2023 - 12.2023
- Provided emotional support during challenging situations or difficult transitions
- Maintained a clean and orderly living environment for the children
- Organized activities to enhance children's physical, emotional, and social well-being
- Adapted easily to varying family dynamics while maintaining a professional attitude
- Prepared meals for the children according to dietary needs and preferences
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Barista
Cafe Jager
06.2017 - 10.2017
- Resolved guest concerns and issues promptly, ensuring high levels of customer satisfaction
- Ensured reception area was clean at all times and stocked with necessary supplies.
Education
Bachelor of Science -
University of Maribor Faculty of Health Sciences
Maribor, Slovenia10.2022
Erasmus + program in Nursing -
Escola Superior De Enfermagem De Lisboa
Lisbon10.2022
Skills
- Effective Communication Skills
- Organizational Skills
- Attention to detail
- Relationship Building Skills
- Customer Service
Languages
Slovenian
Native or Bilingual
English
Full Professional
Personal Information
- Date of Birth: 11/06/1997
- Nationality: Slovenia
Timeline
Au Pair
Au Pair World
04.2023 - 06.2024
Customer Support Specialist
Turizem Ljubljana
01.2023 - 03.2023
Au Pair
AuPairWorld
01.2023 - 12.2023
Event Hostess
Konkretno Mladi
08.2021 - 11.2021
Nurse
Dom Lipa
01.2020 - 12.2022
Food Service Cashier
La Chocolate
11.2018 - 02.2019
Various Jobs in Hospitality
Several
06.2018 - 12.2019
Retail Worker
Mass
07.2017 - 05.2018
Barista
Cafe Jager
06.2017 - 10.2017
Bachelor of Science -
University of Maribor Faculty of Health Sciences
Erasmus + program in Nursing -
Escola Superior De Enfermagem De Lisboa
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