Patrick Bonisch
Christchurch,Avonhead
Overview
29
29
years of professional experience
Work History
Authorised Financial Adviser
Sentry Financial Services Ltd
Christchurch
09.1998 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
Retail Banking Manager
Bank Of New Zealand
Wellington And Other NZ Branches
04.1990 - 07.1998
- Optimized branch staffing levels through strategic recruitment initiatives, resulting in improved productivity and employee retention rates.
- Coached and mentored a team of retail banking professionals to consistently achieve established performance goals.
- Ensured timely completion of required audits by closely monitoring internal controls adherence throughout the branch network.
- Optimized the branch''s digital banking experience by implementing user-friendly online platforms designed to encourage self-service transactions, ultimately reducing wait times and improving overall customer satisfaction.
- Conducted regular performance reviews with staff members, providing constructive feedback on areas for development and recognizing top performers.
- Improved branch efficiency by analyzing workflow patterns, identifying bottlenecks, and implementing process improvements accordingly.
- Motivated employees to deliver exceptional service by creating a positive, supportive work environment that fosters teamwork and collaboration.
- Influenced positive change within the branch by fostering open communication channels between employees at all levels of the organization.
- Managed daily branch operations, ensuring compliance with bank policies, procedures, and regulatory requirements.
- Maximized overall branch performance by consistently monitoring and analyzing key performance indicators to identify areas for improvement.
- Enhanced cross-selling opportunities by identifying customers'' needs and recommending appropriate financial products and services.
- Improved customer satisfaction by implementing new strategies for efficient service delivery and personalized client interactions.
- Provided leadership and direction to grow team portfolio and increase revenue.
Education
Authorised Financial Adviser Diploma - Certificate of Financial Planning
St Bedes College
Massey University2008
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Organization and Time Management
Affiliations
- Executive committee of Canterbury Commerce Club, past President Secretary Avonhead Rotary Club for 6 years Driver for Aged Care, Christchurch
- Past Secretary Avonhead Rotary Club.
Additional Information
Continue to have an interest in meeting people whether this is day-to-day or travelling both domestically or internationally.
Am active in my sports - member of Harewood Golf Club, member of CCC gym, active tramper.
Timeline
Authorised Financial Adviser
Sentry Financial Services Ltd
09.1998 - 12.2018
Retail Banking Manager
Bank Of New Zealand
04.1990 - 07.1998
Authorised Financial Adviser Diploma - Certificate of Financial Planning
St Bedes College