Patrick BROWN
Paeroa,WKO
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
7
7
years of professional experience
Work History
Owner
Kiwi Beardsman
Paeroa, Hauraki
01.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Investigated industry regulations and standards related to developing products for specific markets.
Production Worker
Utemaster
Kerepehi, Hauraki
01.2023 - 06.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Garage Door Installer
Sovereign Insulated Garage Doors
Swanson, Auckland
03.2021 - 11.2021
- Replaced worn or broken parts including hinges, tracks, pulleys, locksets.
- Provided customers with detailed information on product features, benefits and warranties.
- Programmed remotes and keypads for customer use.
- Secured sections with lag screws to prevent movement during operation.
- Demonstrated how to operate all components of the door system to customers upon completion of installations.
- Checked weather seals for proper fitment around frames and doors.
- Connected wiring between opener units and wall switches for remote control capabilities.
- Measured and marked areas for door installation.
- Installed new garage doors, openers and related components such as springs, cables and rollers.
- Tested safety mechanisms to verify they were functioning correctly.
- Completed daily work logs to document completion times and hours spent at each location.
Garage Door Technician
A1 Garage Doors
Mount Wellington, Auckland
09.2017 - 02.2021
- Ensured that all necessary paperwork was completed accurately prior to completion of job.
- Researched product information in order to provide accurate pricing estimates to customers.
- Adhered strictly to safety protocols while working at customer sites.
- Provided routine maintenance services for existing garage door systems including lubrication of moving parts.
- Explained customer service options available for repair or replacement of a wide range of products.
- Inspected and diagnosed issues with garage door systems, including motors, springs, cables, rollers, and tracks.
- Assisted customers with selecting appropriate accessories for their garage door system based on individual needs and preferences.
- Repaired or replaced faulty components such as torsion springs, pulleys, hinges, cables, and rollers.
- Programmed remotes and keypads to operate garage doors.
- Tested safety features such as photoelectric sensors to ensure proper operation of the system.
- Replaced broken panels in order to restore functionality of the door.
- Troubleshot problems related to power supply or wiring issues associated with opener installation and repair work.
- Maintained an organized inventory of supplies needed for completing jobs efficiently.
- Installed new openers and doors for residential customers using a variety of tools.
- Adjusted tension on springs to ensure proper functioning of the door.
- Collected payment directly from customers and provided receipts.
- Troubleshot systems to find root causes of problems and determine repair needs.
- Completed daily work logs to document completion times and hours spent at each location.
- Took accurate measurements and estimated materials and time for each job.
- Drilled holes to install door hardware.
Education
Comptia A+ - Information Technology
AMES IT Academy
Auckland, NZ04-2011
Some College (No Degree) - NCEA Level2
Kaipara College
Helensville, NZSkills
- Marketing tactics
- Regulatory Compliance
- Budget Administration
- Business Management
- Administrative Oversight
- KPI Management
Affiliations
- Spending time with family
- Building furniture
- Reading
- Personal Development
Timeline
Production Worker
Utemaster
01.2023 - 06.2023
Owner
Kiwi Beardsman
01.2022 - Current
Garage Door Installer
Sovereign Insulated Garage Doors
03.2021 - 11.2021
Garage Door Technician
A1 Garage Doors
09.2017 - 02.2021
Comptia A+ - Information Technology
AMES IT Academy
Some College (No Degree) - NCEA Level2
Kaipara College
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